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your apple id has been disabled

hi my I phone show me that msg when I try to download apps or update "your apple id has been disabled"

please help me with that

tnx michal

iPhone 4S, iOS 8.3

Posted on Apr 25, 2015 2:05 PM

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Posted on Apr 25, 2015 2:18 PM

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.

If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

1 reply
Question marked as Best reply

Apr 25, 2015 2:18 PM in response to michal_n

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.

If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

your apple id has been disabled

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