I hope someone here can help me. I did the new update on my daughters ipad mini and its like I reset it. Having to go through all the steps to set it up again and when I get to the part where it ask for the Id and password its says I have the wrong id or password. Never had this trouble before. So my question is. Is there a way around this? If so could someone tell me how?
iPad Mini, iOS 7.1.2
You have run into Activation Lock. Was this a used iPad mini?
You have run into Activation Lock. Was this a used iPad mini?
No I bought it new for my daughter we have had it for a court me of years and never had any trouble
till now
*couple of years
Where did you buy it.
It should be showing you and Apple ID like d*****@me.com
Is this another Apple ID you possibly had?
Bought it at Walmart. Yes it does show me the r*******. Comcast.net. I have only had 1 email address with Comcast so there is no way it could be anything different
If you are happy that the message actually shows your Apple id (e-mail address) then it must be the password you are having trouble with. Don't forget that upper-case and lower-case letters are different values.
Where it says r*****@comcast.net there should be another * there but there isn't. I'm thinking I may just have to buy her another one cause this one won't let me do anything
where it says r*****@comcast.net there should be another * but there's not. And the password is correct cause I use the same password for everythin. I think I may just have to buy her another one.
No, it will not display asterisks that match the length of your Apple ID.
Be sure you are using the password for your Apple ID. If you thing you are correct call AppleCare and ask to be transferred to the Account Security team check.
ipad mini is locked down says I have the wrong ID or password
