We can't help you when you don't tell us anything about the Apple hardware you are using. from Apple's article," How to Writea Good Question":
To help other members answer your question, give as many details as you can.
- Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
- Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
- Describe the problem, and include any details about what seems to cause it.
- List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
And, although not clear from Apple's poor choice of forum title, this forum section is for Macs made before 1998 so I suspect we need to get you moved to an active forum where people will actually see your post. But we can't even do that without more information from you.