Mac running terribly slow.

Question

My mac is running terribly slow. I&#x27;m so tired of seeing the little color wheel.EtreCheck version: 2.2 (132)Report generated 4/25/15, 7:59 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: ℹ️    MacBook Pro (Retina, 15-inch, Late 2013) (Verified)    MacBook Pro - model: MacBookPro11,3    1 2.3 GHz Intel Core i7 CPU: 4-core    16 GB RAM Not upgradeable        BANK 0/DIMM0            8 GB DDR3 1600 MHz ok        BANK 1/DIMM0            8 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en0: 802.11 a/b/g/n/ac    Battery: Health &#x3D; Normal - Cycle count &#x3D; 53 - SN &#x3D; D863386Y0T9F9CP80Video Information: ℹ️    Intel Iris Pro        Color LCD 2880 x 1800    NVIDIA GeForce GT 750M - VRAM: 2048 MBSystem Software: ℹ️    OS X 10.10.3 (14D136) - Time since boot: 0:0:45Disk Information: ℹ️    APPLE SSD SM0512F disk0 : (500.28 GB)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB        Macintosh HD (disk1) / : 499.05 GB (178.52 GB free)            Core Storage: disk0s2 499.42 GB OnlineUSB Information: ℹ️    Apple Internal Memory Card Reader    Apple Inc. BRCM20702 Hub        Apple Inc. Bluetooth USB Host Controller    Apple Inc. Apple Internal Keyboard / TrackpadThunderbolt Information: ℹ️    Apple Inc. thunderbolt_busGatekeeper: ℹ️    Mac App Store and identified developersKernel Extensions: ℹ️        /System/Library/Extensions    [loaded]    com.globaldelight.driver.BoomDevice (1.1) [Click for support]    [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) [Click for support]    [not loaded]    com.sierrawireless.driver.SierraSwitch (1.2.0) [Click for support]    [not loaded]    com.silabs.driver.SiLabsUSBDriver (1.1.2 - SDK 10.4) [Click for support]Startup Items: ℹ️    HP IO: Path: /Library/StartupItems/HP IO    Startup items are obsolete in OS X YosemiteLaunch Agents: ℹ️    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]    [running]    net.juniper.pulsetray.plist [Click for support]Launch Daemons: ℹ️    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]    [running]    net.juniper.AccessService.plist [Click for support]    [not loaded]    net.juniper.UninstallPulse.plist [Click for support]User Login Items: ℹ️    Junos Pulse    Application  (/Applications/Junos Pulse.app)    Climate    Application  (/Applications/Climate.app)Internet Plug-ins: ℹ️    JavaAppletPlugin: Version: Java 8 Update 31 Check version    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]    QuickTime Plugin: Version: 7.7.3    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]    Default Browser: Version: 600 - SDK 10.10    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]    iPhotoPhotocast: Version: 7.0 - SDK 10.8Safari Extensions: ℹ️    Add To Amazon Wish List    Save to Pocket    Translate    Pin It Button3rd Party Preference Panes: ℹ️    Flash Player  [Click for support]    Flip4Mac WMV  [Click for support]    Java  [Click for support]Time Machine: ℹ️    Skip System Files: NO    Mobile backups: ON    Auto backup: YES    Volumes being backed up:        Macintosh HD: Disk size: 499.05 GB Disk used: 320.53 GB    Destinations:        Time Capsule [Network]        Total size: 2.00 TB        Total number of backups: 161        Oldest backup: 2011-10-16 09:56:09 +0000        Last backup: 2015-04-23 04:01:45 +0000        Size of backup disk: Excellent            Backup size 2.00 TB &gt; (Disk size 499.05 GB X 3)Top Processes by CPU: ℹ️        94%    openssl         9%    WindowServer         8%    com.apple.WebKit.WebContent(2)         2%    Safari         2%    com.apple.WebKit.Plugin.64Top Processes by Memory: ℹ️    937 MB    kernel_task    852 MB    openssl    295 MB    com.apple.WebKit.WebContent(2)    180 MB    mds_stores    180 MB    WindowServerVirtual Memory Information: ℹ️    11.00 GB    Free RAM    5.02 GB    Used RAM    0 B    Swap UsedDiagnostics Information: ℹ️    Apr 25, 2015, 07:58:25 PM    Self test - passed    Apr 23, 2015, 05:05:57 AM    /Library/Logs/DiagnosticReports/mds_2015-04-23-050557_[redacted].cpu_resource.d iag [Click for details]    Apr 22, 2015, 09:26:36 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-22-212636_[redacted].cpu_resour ce.diag [Click for details]

etresoft · Answer

Hello katdailey,Can you try uninstalling your Juniper VPN software? Use the provided uninstaller or uninstallation instructions from Juniper. Never try to delete these files by hand. Never use an "app zapper". Then see how it works and post another EtreCheck report.Your EtreCheck report says that 94% of your CPU is being used by openssl. That is normally a library and shouldn&#x27;t show up as a process. It must be something that Juniper is doing. If uninstalling it fixes the problem, then look for an updated version and install that. If you are required to run this particular version for a VPN gateway at your work, you may have to downgrade from Yosemite. Sometimes enterprise software like Juniper can be very slow (as in years) to support new Apple software or hardware.

katdailey · Answer

I do have to have the Juniper. I think that if I keep it closed except for when I have to use it, it seems to help.

Linc Davis · Answer

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.   These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.Launch the Console application in any of the following ways:☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.☞ Open LaunchPad and start typing the name.The title of the Console window should be All Messages. If it isn&#x27;t, select          SYSTEM LOG QUERIES ▹ All Messagesfrom the log list on the left. If you don&#x27;t see that list, select          View ▹ Show Log Listfrom the menu bar at the top of the screen.Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.Please don&#x27;t indiscriminately dump thousands of lines from the log into this discussion.Please don&#x27;t post screenshots of log messages—post the text.Some private information, such as your name, may appear in the log. Anonymize before posting.When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That&#x27;s a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.