Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activating used iPhone 4s

I bought an iPhone 4s from Gazelle to use for apps and music. I inserted a sim card but the phone still says the activation server is not available. This message is on the phone and and on my iTunes when connected to my Ibook. What do I need to do to make this phone work?

iPhone 4S

Posted on Apr 25, 2015 7:13 PM

Reply
1 reply

Apr 26, 2015 6:33 AM in response to Lupe0927

4 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPhone has been jailbroken. Google may provide some direction, but jailbreaks often prevent

updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPhones is

prohibited.

Activating used iPhone 4s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.