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Kernel Panics Using Preview, iMovie, Quicktime etc on MacBook

Hi there,


Thank you for taking the time to read my post and let me start by saying I am NOT tech savvy.


I own a MacBook Pro (mid 2010). I am running:

-OS X Yosemite. Version 10.10.3

-Processor is 2.4 GHz Intel Core i5

-Memory 4 GB 1067 MHz DDR3


My issue are kernel panics that shut down my Macbook. It happens when:

-I use iMovie to create a slideshow

-I use Preview to edit PDF's or view videos

-I use Quicktime to view videos


Can anybody understand what is wrong with my computer from reading the following Report? I get this error Report upon my computer starting back up from a Kernel Panic (Thank You very much in advance for everyone's help!):


Anonymous UUID: AA209630-9E6F-78A6-6F32-5828BE41BA5F


Sat Apr 25 21:47:30 2015


*** Panic Report ***

panic(cpu 2 caller 0xffffff7f85de7bdb): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80ab451000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.22/src/Appl eMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff80988f27b0 : 0xffffff800332bda1

0xffffff80988f2830 : 0xffffff7f85de7bdb

0xffffff80988f2910 : 0xffffff7f83ec2b9f

0xffffff80988f29d0 : 0xffffff7f83f8c18e

0xffffff80988f2a10 : 0xffffff7f83f8c1fe

0xffffff80988f2a80 : 0xffffff7f8420b056

0xffffff80988f2bb0 : 0xffffff7f83faf82d

0xffffff80988f2bd0 : 0xffffff7f83ec95f1

0xffffff80988f2c80 : 0xffffff7f83ec70fc

0xffffff80988f2e80 : 0xffffff7f83ec8a4b

0xffffff80988f2f50 : 0xffffff7f855817aa

0xffffff80988f3030 : 0xffffff7f8557ea7c

0xffffff80988f30b0 : 0xffffff7f8557f7df

0xffffff80988f3130 : 0xffffff7f8557fe56

0xffffff80988f3270 : 0xffffff7f855808fb

0xffffff80988f33a0 : 0xffffff7f855b3bce

0xffffff80988f33e0 : 0xffffff7f855b4923

0xffffff80988f3420 : 0xffffff7f855b4ad9

0xffffff80988f3660 : 0xffffff7f855ae2b4

0xffffff80988f37c0 : 0xffffff7f855714fb

0xffffff80988f3800 : 0xffffff7f855a9047

0xffffff80988f3860 : 0xffffff7f8556ea96

0xffffff80988f38a0 : 0xffffff7f85563ea0

0xffffff80988f3a20 : 0xffffff7f855953c1

0xffffff80988f3ae0 : 0xffffff7f85562c15

0xffffff80988f3b30 : 0xffffff8003900216

0xffffff80988f3b60 : 0xffffff800390192b

0xffffff80988f3bc0 : 0xffffff80038ff0c3

0xffffff80988f3d00 : 0xffffff80033e21e7

0xffffff80988f3e10 : 0xffffff800333000c

0xffffff80988f3e40 : 0xffffff80033149f3

0xffffff80988f3e90 : 0xffffff800332531d

0xffffff80988f3f10 : 0xffffff80034031ea

0xffffff80988f3fb0 : 0xffffff8003435396

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f83e72000->0xffffff7f840dbfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f83b24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f83e62000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f83e1b000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f840e6000->0xffffff7f8438ffff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f83e72000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f83b24000

com.apple.GeForceTesla(10.0)[5D1B0BFD-2642-35FD-AD39-C0652DA082E8]@0xffffff7f85 550000->0xffffff7f8561dfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f83b24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f83e62000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f83e1b000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f83e72000

com.apple.driver.AppleMuxControl(3.10.22)[26F693CB-BFE8-33FA-9D1F-3F66FC016768] @0xffffff7f85dd9000->0xffffff7f85decfff

dependency: com.apple.driver.AppleGraphicsControl(3.10.22)[61967104-88AF-3605-82F5-A480A280 0A78]@0xffffff7f85dd1000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f83da9000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f83b24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f83e1b000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7f85dd4000



BSD process name corresponding to current thread: WindowServer



Mac OS version:

14D136



Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x0000000003000000

Kernel text base: 0xffffff8003200000

__HIB text base: 0xffffff8003100000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 103287575739898

last loaded kext at 102281927250103: com.apple.driver.CoreStorageFsck 471.20.7 (addr 0xffffff7f86135000, size 102400)

last unloaded kext at 102395595668208: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f86131000, size 16384)

loaded kexts:

com.apple.filesystems.smbfs 3.0.1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.19.5

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 272.18

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.AppleMuxControl 3.10.22

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBHub 705.4.2

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.CoreStorage 471.20.7

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.iokit.IO80211Family 730.60

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK3255GSXF, 320.07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: My Passport 0730

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: iPhone

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9.5)

Posted on Apr 25, 2015 7:11 PM

Reply
1 reply

Apr 25, 2015 8:45 PM in response to Toronto.Girl

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

Kernel Panics Using Preview, iMovie, Quicktime etc on MacBook

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