Q: Import from iPhone Slow/Hangs when clicking the Import button when import is in progress
Apparent Problem: After starting an Import, Photos moves to the Albums Panel. At this point, clicking the Import tab may cause the import to hang.
Work Around: Do not click the Import tab while an import is in progress
Details:
With the new Photos application, I am encountering an issue with importing photos via USB from my iPhone (tried with a 5 and 5S). After plugging in my iPhone, then opening Photos, I navigate to the Import tab. I select to "import all new items" button to import my photos/videos (about 400 total for one phone, 67 on the other), then the import starts. Photos then automatically navigates to the Albums tab to show the last imports. The first couple files are very quick, the next couple take a few seconds however show up at the same time. I then click the Import tab to review the photos that will be uploaded. I then click back on the Albums tab to see how the import is doing. Photos import has not imported any additional photos since I had clicked the Import tab.
After 10 minutes of no additional progress, I go back to Import and press the Stop Import button. This seems to do nothing. I then select to quit Photos, and am prompted if I want to continue importing. Clicking yes does not resolve the issue. Quitting again, and then clicking no, I get a "Closing the library..." dialog that hangs. I eventually force quit Photos. I repeated this process a number of times on the phone with 400 images, and when there were only 33 files left, the issue did not repeat.
With the phone with 67 photos, the first import of 18 photos took place, then I clicked the Import tab. I then went back to the Album tab and noted no additional images were imported. After waiting a few minutes I quit, then force quit the application. The next attempt, I did not move from the Albums tab after starting the import (having a hunch the common action was clicking the Import button) and the import of the remaining images went without issue.
Mac mini (Late 2009)
Processor: 2.26 GHz Intel Core 2 Duo
Memory: 8GB 1067 MHz DDR3
Graphics: NVIDIA GeForce 9400 256 MB
OS: OS X Yosemite Version 10.10.3
Photos for Mac, OS X Yosemite (10.10.3)
Posted on Apr 25, 2015 9:44 PM