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my iphone 5s touch not working good after update to ios 8.3

after iOS 8.3 update the touch working very bad

iPhone 5s, iOS 8.3

Posted on Apr 26, 2015 12:18 AM

Reply
1 reply

Apr 26, 2015 2:43 AM in response to iAamir

First, reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.

Next step would be setting it up as new device and restoring from the latest backup:

How to erase your iOS device and then set it up as a new device or restore it from backups

If this does not work, and to make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the phone.

If the phone works as before the update, restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.

If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:

Use iTunes to restore your iOS device to factory settings - Apple Support

Find an Apple Authorized Service Provider

my iphone 5s touch not working good after update to ios 8.3

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