Verification Required
Apple you guys will not let me update any apps, download any apps or re-download my music. It keeps saying verification required for music I purchased, for free apps, and free books. How do I fix this problem?
iPod touch
Apple you guys will not let me update any apps, download any apps or re-download my music. It keeps saying verification required for music I purchased, for free apps, and free books. How do I fix this problem?
iPod touch
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Have you tried re-entering your payment details ? Or logging into your account (not when trying to download something) and seeing if you get the 'none' option so that you can remove your payment details ?
yes I have tried re-entering my information it still says verfication required. I have no button saying none on the payments...
When trying to remove the card's details you are just logging into the account (e.g. via the Store > View Account menu option on your computer's iTunes), not when trying to download something ? If using the same account in Settings > iCloud on your iPod Touch, does tapping on the id there and logging into it give you the 'none' option ?
No, none isn't one of my option on that either....
And you don't see any error messages on the payment details screen e.g. that you owe iTunes money : Why can’t I select None when I edit my Apple ID payment information? - Apple Support ?
If not then you could try contacting iTunes Support and see if they can remove the old card for you : http://www.apple.com/support/itunes/contact/
Verification Required