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accesories may not be supported. Please fix this

After i charge my phone until 80-90% pop up says accessories may not be supported and not charging anymore. I use apple lightning cable and apple power adapter

iPhone 5s, iOS 8.3

Posted on Apr 26, 2015 2:27 AM

Reply
7 replies

Apr 26, 2015 2:40 AM in response to sufigotze

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?

You will not lose data by resetting.

I assume you have already checked the docking port and the plug for any kind of debris or lint?

Maybe check this article as well:

If you need help with iPhone, iPad, or iPod touch accessories - Apple Support

Apr 26, 2015 4:05 AM in response to sufigotze

Did you already try to set it back to factor settings and restore again from the backup?

If it still does not work, this might be a hardware issue and the phone has to be checked by Apple or an Authorized Apple Service Provider:

Use iTunes to restore your iOS device to factory settings - Apple Support

Find an Apple Authorized Service Provider

iPhone - Contact Support - Apple Support

accesories may not be supported. Please fix this

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