stolen

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Level 1

8 points

stolen

Hi all

A bit advice required, a deceased relatives Mac has been stolen in the last few days, IP provider had been cancelled, we still have the email address, we do not have the Apple ID password.

Is our postion hopeless regards trying to track this if it comes on line.

Any helpful suggestions appreciated

greenflyer43

iMac, OS X Yosemite (10.10.3)

Posted on Apr 26, 2015 3:29 AM

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Answer 1

Best reply

SeaPapp

Level 7

26,486 points

Apr 26, 2015 7:11 AM in response to greenflyer43

Unless you're able to access the Apple ID you cannot use find my Mac. Sorry.

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Answer 2

greenflyer43 Author

Level 1

8 points

Apr 26, 2015 7:13 AM in response to SeaPapp

Hi Mike

Thanks for the info, do you thing apple would release the password????

many thank's

greenflyer43

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Answer 3

SeaPapp

Level 7

26,486 points

Apr 26, 2015 7:19 AM in response to greenflyer43

I don't believe so but you can always try https://getsupport.apple.com/Issues.action Good luck.

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