Problem downloading photos from iPhone to iPhoto on MacBook

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Level 1

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Problem downloading photos from iPhone to iPhoto on MacBook

I can't download photos from my iPhone 5 to iPhoto anymore. It comes up with an error message that says 'The following file could not be imported. (The file is in an unrecognized format.)' My software is up to date. The photos were taken on my iPhone, however there are also some photos that I have saved from other people who sent them as a text message. How can I save my photos please without loosing them? I have tried to save one image only, not all of them, and nothing work. Suggestions appreciated. Thanks.

MacBook Pro, iPhoto '09 V8.1.2

Posted on Apr 26, 2015 6:57 AM

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Answer 1

Yer_Man

Level 10

162,308 points

Apr 26, 2015 8:55 AM in response to DebL15

As a Test:

Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'

Import a few pics into this new, blank library. Is the Problem repeated there?

Post back with the result.

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Answer 2

DebL15 Author

Level 1

0 points

Apr 27, 2015 7:30 AM in response to Yer_Man

Hi Terence. Thanks for your recommendation. I did not know you could do that. I tried it but it did not solve my problem. I still got an error message saying "iPhoto cannot import your photos because there was a problem downloading an image". Cheers, Deb

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Answer 3

Yer_Man

Level 10

162,308 points

Apr 27, 2015 7:54 AM in response to DebL15

Can you get the item from the Phone with Image Capture (in the Applications Folder)?

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