v8.3 wifi slowed or not working

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Level 1

14 points

v8.3 wifi slowed or not working

all of a sudden, out of the blue, after about three yrs of working absolutely fine, my wifi network has slowed to a crawl or stopped working altogether. the only thing i can think of that caused the problem is that the iOS update v8.3 happened around the same time things stopped working. the airport utility app and desktop report that everything is "green" and looks fine- so it's obviously not recognizing the problem..

any tips or insight for how to fix this would be greatly appreciated.

Posted on Apr 26, 2015 7:06 AM

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Answer 1

Best reply

Bob Timmons

Community+ 2024

Level 10

159,368 points

Apr 26, 2015 8:28 AM in response to reelife

It is a good idea to power cycle your entire network from time to time to give everything a fresh connection and allow the wireless router to scan and find the best available channel to use at the time.

If you have not done this recently, now would be a good time to perform this basic troubleshooting procedure as follows:

Power off every device on your network.....modem, routers, computers, printers, mobile devices, etc in any order that you want

Wait a minute

Power up the modem first and let it run 2-3 minutes

Power up the next device connected to the modem and let it run for a full minute

Keep starting devices one at a time about a minute apart until the entire network is back up

Check the network and report on your results

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Answer 2

reelife Author

Level 1

14 points

Apr 26, 2015 8:40 AM in response to reelife

thanks Bob... that's what I did and presto. all fixed...

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