How to fix this iCloud problem?

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How to fix this iCloud problem?

Hi. I would like to ask for some assistance regarding this problem. This occurred after I've changed the Apple ID name only but not the password then to my mistake, I think, this affected the iCloud because I wasn't able to sign it out then after that, the email became Gmail from the previous Yahoo account. To my surprised, I didn't expect this to happen so then I tried signing out then entering the password but it keeps on insisting the same password but not the same Apple ID. After many failed attempts, it has come to my conclusion that I can't sign out this account without inputing the desired Apple ID. Anyone knows any steps to bypass this thing because I want to sign in my current account. If anyone is wondering, the previous iCloud account was verified, the Yahoo one. Then go figure. Hope anyone can help me fix this. 😟

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10.3)

Posted on Apr 26, 2015 8:59 AM

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Answer 1

AppleJoe

Community Manager

Apr 29, 2015 8:02 AM in response to Chinozs

Hi Chinozs,

Welcome to the Apple Support Communities!

I understand that you edited your Apple ID and now are unable to sign out of iCloud on your computer. To resolve this situation, you will need to temporarily edit your Apple ID back to the original email address and then sign out of iCloud. Once signed out, you can edit your Apple ID back to you current email address and sign in to all services. Please use the attached article as a further reference.

If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

Change your Apple ID temporarily

Use these steps to change your Apple ID temporarily:

Go to My Apple ID, click Manage your Apple ID, and sign in with your current Apple ID.

Select Edit next to Apple ID and Primary Email Address.

Change your Apple ID to the email address that iCloud is asking you to sign in with. You shouldn't need to verify the email address.

Sign out of My Apple ID.

Then sign out of iCloud on your iPhone, iPad, or iPod touch:

Tap Settings > iCloud on your iOS device.

Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.

Tap Keep on My [Device] or Delete from My [Device], and enter the password for your Apple ID. Your data remains in iCloud, and it will be updated on your device when you sign in to iCloud again.

If you're signed in on more than one device with this Apple ID, repeat steps 1-3 on each device.

Go to My Apple ID, and sign in again.

Change your Apple ID to the email address that you want to use. You'll need to verify the email address.

Tap Settings > iCloud on your iOS device, and sign in with your new Apple ID.

If these steps don’t work, change your Apple ID temporarily again. Then sign back in to My Apple ID to make sure that your Apple ID was changed.

Best regards,

Joe

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