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iPad lock screen not responding or won't shut off

HHow can I get to work

iPad Air, iOS 8.2

Posted on Apr 26, 2015 8:29 AM

Reply
1 reply

Apr 29, 2015 7:58 AM in response to Bryan1005

Hey Bryan,


For most issues when your iPad is not responding, take a look at the article below to go over some troubleshooting options. Start with holding the Sleep/wake button and home button for about 10 seconds or until you see the Apple logo and test to see if it is responding. After that, if you are still having the same issue where your iPad display is not responding or turning off, then you will want to contact Apple Support to assist you further.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on

https://support.apple.com/en-us/HT201412


Take care,

-Norm G.

iPad lock screen not responding or won't shut off

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