my apple tv only displays a USB symbol

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panman1300 Author

Level 1

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my apple tv only displays a USB symbol

my apple tv only displays a USB symbol on the TV

AppleTV 2, OS X Yosemite (10.10.3), not used my apple tv for a while

Posted on Apr 26, 2015 2:11 PM

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Answer 1

vazandrew

Level 8

40,348 points

Apr 26, 2015 2:38 PM in response to panman1300

It is telling you it needs to be connected to iTunes for a restore

Restore your Apple TV (2nd and 3rd generation) - Apple Support

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Answer 2

panman1300 Author

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Apr 27, 2015 11:02 AM in response to vazandrew

Hi vazandrew

Thanks for that, unfortunately itunes is not recognising my Apple TV either.

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Answer 3

vazandrew

Level 8

40,348 points

Apr 27, 2015 3:02 PM in response to panman1300

Make sure you are following the steps exactly (unplug all cables, connect micro USB). Connect directly to computer. Try a different cable

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Answer 4

panman1300 Author

Level 1

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Apr 28, 2015 9:41 AM in response to vazandrew

Hi vazandrew

I have done all that but still iTunes does not rcognise my Apple TV. The light on the APPLE TV also flashes all of the time when plug into the TV or the Mac.

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Answer 5

Apr 28, 2015 10:26 AM in response to panman1300

If your Apple TV fails to restore through iTunes……..

Check that you have correctly followed the instructions for your model of Apple TV.
If not already, try using a powered USB port.
Repeat the process but this time try connecting the cable while iTunes is closed.
Repeat the process with another cable.
Try restoring the Apple TV on another computer in another location.

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