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issues with signing into my itunes acount on my ipod

Whenever I try to sign into my iTunes abound on my ipod, it loads for a second and then nothing happens. Than I type it in again and still nothing happens. I try over and over but nothing happens. I would like to fix this but I have looked everywhere for a solution but cannot find one. Please help.

iPod touch (5th generation), iOS 8.2

Posted on Apr 26, 2015 12:23 PM

Reply
1 reply

Apr 26, 2015 12:31 PM in response to ak3479

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Try when connected to another network

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

issues with signing into my itunes acount on my ipod

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