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Apr 29, 2015 11:34 AM in response to ManchacaCattlemanby norm123,Hello ManchacaCattleman,
I know you said you searched the internet and tried everything but have you tried the steps in the article below that address this issue specifically. Try running the iTunes installation file as an Administrator and if you still are experiencing issues, follow the link that will have you remove iTunes and then reinstall it.
Use Control Center on your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT202769
Regards,
-Norm G.
