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can't purchase a package from a game!!

hello,

i have been trying to purchase a package from a game and when ever i try it shows a massage "your purchase could not be completed visit itunes support" so help me please

thank you User uploaded file

iPhone 6 Plus

Posted on Apr 26, 2015 1:31 PM

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Question marked as Best reply

Posted on Apr 27, 2015 12:01 AM

If you haven't already done so then do as the message tells you and contact iTunes Support (these are user-to-user forums) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption

5 replies
Question marked as Best reply

Apr 27, 2015 12:01 AM in response to madwolf00

If you haven't already done so then do as the message tells you and contact iTunes Support (these are user-to-user forums) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption

can't purchase a package from a game!!

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