I have latest iTunes and latest OS on iPhone 6; old iPhone was 4; I can not see my device on the iTUnes menu so I cannot get it to sync; How do I get iTunes to recognize the cabled in iPhone??

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Level 1

0 points

iPhone 6, iOS 8.3

Posted on Apr 26, 2015 4:36 PM

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Answer 1

Level 3

851 points

Hello pbdanner,

It seems your iPhone isn't recognized in iTunes for Windows. The following article provides troubleshooting steps which may help you find a solution:

Thank you for contributing to Apple Support Communities.

Cheers,

Bobby_D

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