davidlbensonco

Q: music in the cloud on ipohone 4

I am downloading my cloud music onto my iphone device to take on a trip.  Some music changes from the cloud icon to a red circle icon.  This music will not play.   ??

iPhone 4, iOS 7.1.2

Posted on Apr 26, 2015 4:23 PM

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Q: music in the cloud on ipohone 4

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  • by mario49,

    mario49 mario49 Apr 29, 2015 1:57 PM in response to davidlbensonco
    Community Specialists
    Apr 29, 2015 1:57 PM in response to davidlbensonco

    Hi davidlbensonco,

     

    After reviewing your post, it sounds like you were able to download some music but are unable to play them. I would recommend that you read this article, it may be able to help the issue.

     

    Resolve issues with iTunes Match - Apple Support

    If you can't download, play, or access songs

     

    iOS devices: Tap Settings > Music. Tap the toggle next to iTunes Match to turn it off. Turn iTunes Match on by tapping Settings > Music, then tapping the toggle next to iTunes Match.

     

    Thanks for using Apple Support Communities.

    Have a good one,

    Mario