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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
i'm having a problem with my iPhone 6+ receiving calls to its internal speaker when connected to the car hands free in Bluetooth mode. Either that or the call is completely dropped. The car software is HondaLink First Gen. Initially everything worked fine. This just started recently. Is there a phone or car setting I need to change?
iPhone 6 Plus
Hello Tmaff816,
I'm sorry to hear you are having these issues with your iPhone and your Honda. If you continue to have call issues via Bluetooth, you may find the troubleshooting steps outlined in the following article helpful:
Get help using your iPhone, iPad, or iPod touch with your car stereo - Apple Support
Sincerely,
- Brenden
What troubleshooting steps have you tried so far?
Have you tried unpinning the iPhone form the car and then pairing it again?
i tried unpinning the phone, resetting network settings, renaming the phone, then turning off the phone and deleting the device from the car. At that point I shut down the car, plugged in the phone using USB and then restarted the car to re-pin the phone with its new name. Everything worked fine for an hour or two, then the problem returned.
I've repeated this process with new phone names ang gotten the same result. It seems to drop a caller ONLY on the first attempt. After that, calls connect.
Hi Tmaff816,
Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
Incoming calls not going to the car hands free.
