Hey guys im in the middle of restoring my ipod 5 to my icloud backup. When i selected a backup to restore from it asks me to enter the apple ID password for "lordrene@live.com" which is not my icloud account. I dont know if this is a hack or something or whats really going on. I know im logged into my correct icloud but i dont know what lordene@live.com is. Please help
iPod touch, iOS 7.0.4
I just got a new iPhone and the same thing happened to me, with the email address lordene@live.com. I'm also logged into my iTunes account, but it then asks me to provide the password for this AppleID. I googled it and found this post and am wondering if anyone has any idea why it would be this same random email address?
You might have an iTunes file that was originally downloaded or purchased by that user. Ignore the log-in request, find the file and delete it. Easiest done on your computer in iTunes. The Get Info window displays the purchaser name.
Just remove the offending files from iTunes and your device.
THe authorized devices list includes your computer and/or older, perhaps, no longer in your possession, devices. You can delete what doesn't belong there.
HOwever those items got on your device (children?), it has nothing to do with "compromizing" your Apple ID or iTunes account.
The Get Info window is grayed out and I can't access it, even when I sign in with my account. Also, I can see on iTunes it tells me 2 devices are associated with my Apple ID.
If it's a brand new iPhone, just keep cancelling (skipping) the wrong suggestions. Your actual Apple ID will come up after a few trials.
iCloud backup
