Q: Apple TV 2 won't play my iTunes purchased movies
Hey gang-
Okay, for the past few days, our Apple TV 2 won't play any of our iTunes Store purchased movies. Yet at the same time, it works perfectly with Netflix, HBO Go, and Showtime Anytime. The Apple TV is connected via Ethernet to my Airport Time Capsule. No Wifi involved anywhere.
I have unplugged and repowered the Apple TV and reset it from Settings->General->Retstart. Also logged out and back into iTunes Store. Also rebooted modem and router. No help. I also checked for updates and it says Apple TV is current.
A couple other weird things. It also won't play iTunes movies stored locally on my iMac, even though Home Sharing is turned on and the Apple TV sees the iMac under Computers. And yes iTunes is running on my iMac. The other weird thing...the Apple TV won't remember Screen Saver slideshow photos between sessions.
All in all very weird- especially the fact that all other network features on the Apple TV are working perfectly including Netflix, HBO Go, etc.
What to check next?
Thanks!
Dave
Posted on Apr 26, 2015 6:56 PM
Thanks Brendan and all-
For me, I had to go the "nuclear option". I connected my ATV to my iMac with a micro-USB cable and did a full Restore from iTunes. That meant completely re-doing initial setup and re-logging into all my services, but now my ATV is working great!
Thanks!
Dave
Posted on Apr 29, 2015 3:14 PM



