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Apple configurator wont recognise iPad in Supervise mode

I have an iPad Air that has run through Apple Configurator and has redeemed app licenses, but wont appear in the Supervised list.

I appears in the Prepare list, and when I try to Prepare it, it says it can't redeem codes and fails to Supervise.


How can I fix this without losing the vpp license codes already installed on it?

iPad Air, iOS 8.3

Posted on Apr 26, 2015 7:42 PM

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Apple configurator wont recognise iPad in Supervise mode

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