Rented movie shows up grey
I Rented a movie from iTunes on my iPad and when I go to videos it shows up grey and it won't play
iPad Mini
User profile for user:
norm123
User level:
Community Specialist
Hi WarmCheese,
Sorry to hear that you are having issues playing your rental that you downloaded. For that you will want to report a problem by following the steps in the article below to have the iTunes Store take a look at it.
https://support.apple.com/en-us/HT204084
Take it easy,
-Norm G.