Changed apple ID to new one, but ipad still has old apple id and wants password

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Level 1

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Changed apple ID to new one, but ipad still has old apple id and wants password

Ok, so I had an iPad given to me by my school district, but I will be leaving in the summer and have to return it. So I bought my own new iPad Air, and went in and changed the apple ID to my main email address instead of my school email address as my apple ID.

Today I went in and my old iPad is now showing my old apple ID and asking for a password that I know is correct, but it says is incorrect, and nothing I am trying to do to reset it is working. Reset instructions are going to my new apple ID, but that doesn't help. I am trying to get all my stuff moved over, but can't because i can't get anything to backup because it is asking for my old password that won't work.

Anyone have any suggestions? I am not very Apple savvy, but this shouldn't be that difficult to do.

iPad, iOS 8.3

Posted on Apr 26, 2015 7:49 PM

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Answer 1

jazcan

Level 4

1,444 points

Apr 26, 2015 9:34 PM in response to essex23

IF you CHANGED/updated your original Apple ID (did not create a new one) then try signing into the old iPad with your current/updated ID.

Change your Apple ID - Apple Support

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Answer 2

Apr 26, 2015 10:39 PM in response to essex23

Go to settings > itunes and App Store > Apple ID > log out

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Answer 3

essex23 Author

Level 1

5 points

Apr 26, 2015 11:33 PM in response to Martinelmann

Ok, this solved half my problem. Now when I try to go to the iCloud to start backing everything up, it still shows my original apple ID. But when I go to log out of it, it asks me for the password, which doesn't work, and I can't get the system to send me the reset information for that one, so now I am stuck not being able to either log out, log in, or back anything up.

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Answer 4

Rudegar

Level 10

170,730 points

Apr 27, 2015 2:03 AM in response to essex23

https://iforgot.apple.com/password/verify/appleid

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Answer 5

essex23 Author

Level 1

5 points

Apr 27, 2015 4:03 AM in response to Rudegar

sigh......i Have tried this already. And as I stated' I do the reset for the old Apple ID, and I never get the password reset link sent to me. So this doesn't help. I will just call Apple Support

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Answer 6

jazcan

Level 4

1,444 points

Apr 27, 2015 4:08 AM in response to essex23

DID you sign out of iTunes on your computer & login with your updated ID?

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Answer 7

Apr 27, 2015 6:07 AM in response to essex23

Hi The problem is that all your apps are tied to your Apple ID if you change all your Apple ID & password you will lose all your apps / data You need to contact appleid .apple.com To change details. Cheers Brian

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Answer 8

essex23 Author

Level 1

5 points

Apr 27, 2015 6:39 AM in response to jazcan

Don't even have iTunes installed on my PC, so....no. 🙂

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Answer 9

essex23 Author

Level 1

5 points

Apr 27, 2015 6:41 AM in response to Briansyddall

Thankfully I went in with a third part program and copied all my app data over to my PC so I can move it to my new iPad. My main concern though is getting all my Safari bookmarks moved over now. Still, I am planning on calling Apple ID support anyway to make sure everything is fixed.

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