Following iOS 8.3 Upgrade - Only Showing 1GB of iCloud Capacity

Question

Level 1

37 points

Following iOS 8.3 Upgrade - Only Showing 1GB of iCloud Capacity

I upgraded my iPad 3 (Wi-Fi model) to iOS 8.3 (Build 12F69) last night and since doing this, when I go into 'Usage' within the 'Settings' app mention it is showing that my total iCloud Storage capacity is 1GB with 208MB of free space. When I go into the 'iCloud' menu within the 'Settings' app, it is showing that I have 4.2GB of free space.

I performed the upgrade using iTunes (latest version available on OS X 10.10.3). I have also upgraded my iPhone to iOS 8.3 using the same method and it is showing the iCloud storage correctly.

I have the default 5GB of capacity available and this is shown on all other devices that connect to the account

Has anyone seen this?

OS X Yosemite (10.10.3), Various iDevices w/iOS 8.3

Posted on Apr 27, 2015 1:09 AM

Reply

Answer 1

Best reply

Demo

Level 10

166,494 points

Apr 27, 2015 3:56 AM in response to NeilHobbs

Yes others have seen it including me.

iCloud Total Storage incorrect

You can report the bug to Apple as did the rest of us.

Reply

Answer 2

NeilHobbs Author

Level 1

37 points

Apr 27, 2015 11:35 AM in response to Demo

Thanks... I will report this to them...

Reply

Answer 3

Kamal_50

Level 1

0 points

May 6, 2015 3:40 AM in response to NeilHobbs

Did you get 5GB notification in total storage? how did you do it ? pl tell I have same prob.

Reply

Answer 4

jazcan

Level 4

1,444 points

May 6, 2015 3:56 AM in response to Kamal_50

It's a bug Kamal, the iPad is not reporting available storage correctly under General->Usage->iCloud. Both Total storage & Available show as wrong.

Under Settings->iCkoud->Storage , the available storage shows the correct number (at least on my iPad) but when I tap on that it then shows the incorrect Total & Available storage.

If you are also seeing this, then submit a bug report to Apple through feedback.

Reply

Answer 5

NeilHobbs Author

Level 1

37 points

May 6, 2015 7:35 AM in response to NeilHobbs

I logged a Bug with Apple when this happened and uploaded logs from the device following the upgrade. As of today, no reply.

I created this to ask if anyone else has seen this... This thread can be left...

Reply

Answer 6

Jun 8, 2015 2:13 AM in response to NeilHobbs

iCloud on your iPhone, iPad, or Mac

This web-only account will upgrade automatically when you sign in to iCloud settings on your iOS device or Mac. You'll upgrade to 5GB of free storage and get access to the complete set of iCloud features. Learn More

There is no bug.. it will upgrade to 5gb

Reply

Answer 7

bobseufert

Level 6

15,838 points

Jun 8, 2015 2:56 AM in response to CasaProjeto

When this thread was posted people with free 5GB of storage were getting an erroneous reading saying they had 1Gb total storage even though they had more then that available.

Reply