Sally4607
Level 1 (0 points)

Q: cannot back up because backup session failed

Hi!

My current phone is iPhone 5s, and I was trying to backup my iPhone on my mac. It is currently at iOS 8.3

My latest backup file is from last year, meaning I couldn't backup from since. Every time I try to back up it says "backup session has failed" or "iPhone has been set up".

I've tried the solutions from Get help making a backup in iTunes - Apple Support, however, after trying everything it still doesn't work.

This is frustrating Please help

Posted on Apr 27, 2015 3:48 AM

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Sally4607

Q: cannot back up because backup session failed

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  • by Briansyddall,

    Briansyddall Briansyddall Apr 27, 2015 5:52 AM in response to Sally4607
    Level 6 (9,320 points)
    Apple Watch
    Apr 27, 2015 5:52 AM in response to Sally4607

    Hi Since iso 7 when your iPhone / iPad  is put on charge it should Automatically Backup to iCloud over your WiFi  you don't need to use your PC I haven't used my PC for over 2 years for iPhone / iPad Go to settings iCloud check last backup you may find it was backed up at last charge. Cheers Brian