Apple Watch Sport screen scratched?

I'm having the same issues. Minor scratches after weeks of normal use. Very disappointed that a "wearable" product that cost this much is not durable enough for everyday activities.

I posted elsewhere about my scratch but am now seeing your post. I was disappointed because I have worn watches all my life and don't remember ever damaging one and I did not mistreat it. I just wear it like I do any other watch that I have owned. It just makes me sick that it is scratched already. I did buy AppleCare and did try to go into the Apple store but they were all booked up and I live 2 hours away from there so they suggested I call support. I will see if I can get it repaired but after reading a more recent post I am not going to hold me breath.

Count me in as one who is having the same issue with unexplained scratches on my Apple Watch. Once scratch is starting to expand across the screen. When I went into an Apple Store this weekend to ask about it; I was told the only option I had was to buy a new watch through Tech Support for $290. I was flabbergasted. Excuse me, I just spent $399 on this watch that your website states the glass is especially resistant to scratches and impact.

As a very loyal Apple consumer, this experience was unfortunately far from the customer satisfaction and service I have read and heard so much about. Why do I have to pay more money to replace a brand new yet faulty product?

I Purchased an iwatch sport Few weeks ago within a couple of weeks I noticed a scratch on the glass I am retired so don't do any other than wear for normal

use brought the watch on the basis it was almost impossible to scratch went to apple to complain they said its normal wear and tear wanted £150 to replace I dread to think what it's will be like after a few months no point in buying one if you don't wear most of the time you Advise don't buy one if you u expect it to stay scratch free so annoyed I paid £340 for may sell on ebay

sevvie1 wrote:

brought the watch on the basis it was almost impossible to scratch

Where does it say the Sport is almost impossible to scratch?

I have the same issue, i've taken better care of it than my iphone or macbook and the black part on the edges of the screen appears to be scratched and shows a silver like background. Hard to explain but here is a photo.

I'm also having the same problem with my Apple Watch Sport which came with a couple of dirty patches which were wiped off using a AF Screen Wipe to remove the dirt and that reviled 2 huge scratches and what looks to be marks where it has been rubbed up against a hard surface such a concrete. I'm not happy but Apple are trying to resolve the situation and replace the Watch. But I can't see how a product this expensive can have damage on it before I've even used it

Unfortunately, I am also having this problem with my 42mm space gray sport Apple Watch. I bought it only one month and a half ago. What upsets me the most is the fact that these scratched appeared suddenly and too much easily (see attached picture). I know that the screen is not sapphire but I use iPhone since 3GS version and I never had such issues of scratches on screen's surface! Moreover, I expected more from a watch paid EURO 469,00! I live in Italy and I made a reservation to the Genius Bar of my nearest Apple store. I will let you know what they will reply and how (and IF) I will be able to solve this problem.

Dude, that is the best post yet!! Very well said.

I had my watch for a week, and have a bunch of scratches. How can I repair it?

IT is not impossible for it to come scratched. I took mine out of the case when undoing it to find a hairline scratch about 10 mm long. Is it possible that it got damaged during transport?

Of course it is possible - do what you would do with any other product - contact the seller for replacement or repair

LN

THe same exact thing happened to me! I have come to the conclusion that my watch face gets scratched in the cat when i put my arm on the window frame, maybe this will help.

I just returned from a Genius Bar appt. at the Glendale galleria apple store in California. I have a hairline scratch on my 42 grey sport watch. He told me it is not free to fix and since I do not have apple care it would be 229 dollars to replace the screen. Can someone please tell me which stores are replacing the watch with the scratches. I told him about this 7 pages of complaints and he basically said they will not replace the watch at this store. If I had apple care it would be 69 dollars but it's beyond 60 days so I can not get that either. Any other advice?

What part of “accidental damage is not covered by the warranty” do you not understand? It’s not a design flaw. It’s not a manufacturing defect. it’s the REAL world where things get scratched