magic mouse cursor will not move

Question

ernestoq Author

Level 1

8 points

magic mouse cursor will not move

Magic Mouse cursor will not move. Scroll works. right click works replaced batteries

iMac (21.5-inch Mid 2011), OS X Yosemite (10.10.3)

Posted on Apr 27, 2015 7:57 AM

Reply

Answer 1

Best reply

seventy one

Level 7

27,424 points

Apr 27, 2015 10:21 AM in response to ernestoq

I'm so sorry but I overlooked your response in the previous post.

I think you there are two options to try. One;

Reset the SMC (Systems management control) https://support.apple.com/en-gb/HT201295 ....

Two: You may have a problem with interference which could be from a TV set, particularly one of the new smart TVs, anything electronic you've either moved into the room or changed its position. That could include another mouse or trackpad.

Again, sorry.

Reply

Answer 2

ernestoq Author

Level 1

8 points

Apr 27, 2015 10:23 AM in response to seventy one

Thanks for your response... I've tried your recommendations and the cursor will still not move... Maybe a new MM is in order...Cheers

Reply

Answer 3

seventy one

Level 7

27,424 points

Apr 28, 2015 4:41 AM in response to ernestoq

Don't give up. If you live near an Apple store or an authorised outlet, take in your Magic Mouse and ask them to test it. Just in case. The test should be free and they will confirm if all is lost.

Reply