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Why is my iMac (12,1) so slow?

Problem description:

iMac 12,1

i7 2.8GHz

16GB RAM

Yosemite 10.10.3

Bootcamp (can boot into Windows 7)


This mac is slow. We don’t know why. A similar but older iMac in the other room has an i3 and 4GB RAM and it is much faster. Something isn’t right.


EtreCheck version: 2.2 (132)

Report generated 4/27/15, 4:58 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (21.5-inch, Mid 2011) (Technical Specifications)

iMac - model: iMac12,1

1 2.8 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 1920 x 1080


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:13:54


Disk Information: ℹ️

ST31000528AS disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 748.35 GB (579.04 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 251.00 GB (199.29 GB free)


HL-DT-STDVDRW GA32N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Internal Memory Card Reader

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Click for support]

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Click for support]

[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Click for support]


/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins

[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) [Click for support]


/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) [Click for support]


/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins

[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) [Click for support]


Launch Agents: ℹ️

[running] com.mozy.status.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[failed] com.crashplan.engine.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.mozy.backup.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

Letter Opener Updater Application Hidden (/Library/Mail/Bundles/Letter Opener.mailbundle/Contents/Resources/Software Update.app)

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Garmin Express Service UNKNOWN (missing value)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]

GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


Safari Extensions: ℹ️

Adblock Plus

eWallet AutoPass

Disconnect


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

MozyHome [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 748.35 GB Disk used: 169.30 GB

Destinations:

FreeAgent Drive [Local]

Total size: 1.00 TB

Total number of backups: 154

Oldest backup: 2012-01-05 08:35:04 +0000

Last backup: 2015-04-24 13:57:46 +0000

Size of backup disk: Adequate

Backup size 1.00 TB > (Disk used 169.30 GB X 3)


Top Processes by CPU: ℹ️

2% WindowServer

2% fontd

1% (System Preferenc)

1% hidd

0% com.apple.WebKit.WebContent(4)


Top Processes by Memory: ℹ️

907 MB kernel_task

410 MB com.apple.WebKit.WebContent(4)

393 MB Safari

279 MB installd

213 MB mdworker(15)


Virtual Memory Information: ℹ️

10.00 GB Free RAM

5.94 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Apr 27, 2015, 04:43:09 PM Self test - passed

Apr 25, 2015, 07:08:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Photos_2015-04-25-190811_[reda cted].crash

iMac, Mac OS X (10.7.2)

Posted on Apr 27, 2015 5:06 PM

Reply
4 replies

Apr 27, 2015 5:16 PM in response to jliv

Safari > Preferences > Extensions

Turn off Adblock Plus.


Reset PRAM. http://support.apple.com/kb/PH18761


Reset SMC. http://support.apple.com/kb/HT3964


Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".



Start up in Safe Mode. http://support.apple.com/kb/PH18760


Repair Disk. http://support.apple.com/kb/PH5836

Apr 27, 2015 5:21 PM in response to jliv

You use CrashPlan.

You need to adjust CrashPlan's settings so CrashPlan is NOT trying to constantly create small backups while you are actually trying to do work on your Mac.

Have CrashPlan initiate your system backups during times of prolonged inactivity on your Mac.

CrashPlan maybe another item that is slowing your Mac.

Make sure you have updated ALL your installed software and ALL connected device software and drivers.

Update all of your Web Browser Internet plugins and extensions.

Apr 27, 2015 8:23 PM in response to jliv

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Why is my iMac (12,1) so slow?

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