since updating my iPhone 5s I cannot hear people and they cannot hear me whilst speaking on the phone, sound keeps breaking up even though I have full reception with my provider? I took the iPhone to my local network providers shop and was advised that this is common and I just have to wait for a patch to be released by Apple to fix the problem? Has anyone heard of this before?
iPhone 5s, iOS 8.3
Try to reset your device. This won't delete your data stored on the phone.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, try these steps. Note that this may erase the data from your computer.
You need to restore your device to factory settings.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
If this does not help, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
Can't hear when using phone since updating software? Any suggestions?
