HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch
MJC4HAM

Q: My Y conversations folder has vanished it had attachments in it that I can't find how can I get it back?

I Had attachments photos and videos in my y conversations folder all of a sudden one day I looked and it had gone and with it my photos and videos why did it disappear can it and my attachments be retrieved?

Posted on Apr 27, 2015 11:19 PM

Close

Q: My Y conversations folder has vanished it had attachments in it that I can't find how can I get it back?

  • All replies
  • Helpful answers

  • by petermac87,

    petermac87 petermac87 Apr 27, 2015 11:23 PM in response to MJC4HAM
    Level 5 (7,402 points)
    Apr 27, 2015 11:23 PM in response to MJC4HAM

    Sorry, what is a Conversation Folder?

     

    Pete

  • by MJC4HAM,

    MJC4HAM MJC4HAM Apr 28, 2015 12:14 AM in response to petermac87
    Level 1 (0 points)
    Apr 28, 2015 12:14 AM in response to petermac87

    Hi Peter I didn't create the folder it just kind of appeared it was called Y Conversations it was after the sent box I had left pictures and videos in that and all of a sudden it's gone as has the pictures and videos

  • by bobseufert,

    bobseufert bobseufert Apr 28, 2015 1:49 AM in response to MJC4HAM
    Level 6 (13,827 points)
    iPad
    Apr 28, 2015 1:49 AM in response to MJC4HAM

    From what I could find with a Goolge search Y conversations was a folder that kept  Yahoo messages. The two solutions were go to the Yahoo website then log in to your mail account from a computer. Also you can try downloading the Yahoo mail app. I don't use Yahoo so maybe the place to start is a Google search for "Y cinverstions" and see if you can find more info.

  • by MJC4HAM,

    MJC4HAM MJC4HAM Apr 28, 2015 2:09 AM in response to bobseufert
    Level 1 (0 points)
    Apr 28, 2015 2:09 AM in response to bobseufert

    Hi Bob as we speak I am logged on to my Yahoo Mail now and there is nothing yet when I log in to yahoo mail on a google search on my Ipad there has been a folder created called photos and that is where some not all of the photos are but the videos have gone what would you advise?

  • by bobseufert,

    bobseufert bobseufert Apr 28, 2015 2:31 AM in response to MJC4HAM
    Level 6 (13,827 points)
    iPad
    Apr 28, 2015 2:31 AM in response to MJC4HAM

    As little as I know about about Yahoo conversations can you see a way to transfer the photos back to your iPad ? Maybe mail them to yourself if possible. If not I'd take screenshots of the photos. Also bookmark the page you're on in Safari so you can check it again later. Maybe contact Yahoo to see if they can shed some light on the situation. Also if the photos and videos were from someone maybe you can try using the search field in the Mail app.

  • by MJC4HAM,

    MJC4HAM MJC4HAM Apr 28, 2015 2:38 AM in response to bobseufert
    Level 1 (0 points)
    Apr 28, 2015 2:38 AM in response to bobseufert

    The photos is fine it's the videos I can't find It doesn't make sense I never made the Y Conversations and I never deleted it either if it was gonna get deleted should have got a warning to say any documents in it store elsewhere

  • by bobseufert,

    bobseufert bobseufert Apr 28, 2015 2:59 AM in response to MJC4HAM
    Level 6 (13,827 points)
    iPad
    Apr 28, 2015 2:59 AM in response to MJC4HAM

    The little bit I could gather it transfered over as part Yahoo mail. I really don't know how or why it disappeared. Maybe you cantry downloading the Yahoo mail app and see if the videos are in the Y conversations folder.

  • by MJC4HAM,

    MJC4HAM MJC4HAM Apr 28, 2015 3:06 AM in response to bobseufert
    Level 1 (0 points)
    Apr 28, 2015 3:06 AM in response to bobseufert

    The App doesn't even have the photos folder on there just wanted to know why this Y conversation has appeared and disappeared???

  • by bobseufert,

    bobseufert bobseufert Apr 28, 2015 1:00 PM in response to MJC4HAM
    Level 6 (13,827 points)
    iPad
    Apr 28, 2015 1:00 PM in response to MJC4HAM

    Sorry for the delay in replying. I woke up this morning and realized I hadn't sent my reply. If you haven't found your videos there's two things to try. Go the Mailboxes in the Mail app and tap edit. See if Y Conversations is a folder you can turn on. If not because I'm Level 6 there is part of the Forum where I can put out a Batcall for you, to see if anybody has any experience with Yahoo mail and can help you. I can't promise a reply but give me the word and I'll put out a Batcall.