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Very slow 2012 iMac - I'd love some help

We have an iMac that we immediately upgraded at purchase to 12GB of RAM a couple of years ago. With every major OS X release I have wiped and started from scratch hoping to speed this thing up, and it usually helped for a short amount of time (slow opening apps of all kinds - sometimes taking a couple of minutes to open something like pages or notes or iTunes). Is there anyone who would be able to take a look and give an opinion on how to speed this thing up?


Thanks.


Scott




Problem description:

Soloed applications as if RAM is severely taxed. 12GB RAM on 2.7GHz i5 should run faster than this….


EtreCheck version: 2.2 (132)

Report generated 4/27/15, 11:37 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (21.5-inch, Mid 2011) (Technical Specifications)

iMac - model: iMac12,1

1 2.7 GHz Intel Core i5 CPU: 4-core

12 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

4 GB DDR3 1333 MHz ok

BANK 1/DIMM1

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 1920 x 1080


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 2:2:2


Disk Information: ℹ️

WDC WD1001FALS-403AA0 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (233.19 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-STDVDRW GA32N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Western Digital My Book 1230 2 TB

EFI (disk2s1) <not mounted> : 210 MB

Konnichiwa (disk2s2) /Volumes/Konnichiwa : 2.00 TB (1.10 TB free)

Apple Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

HP Deskjet 1050 J410 series

Western Digital Ext HDD 1021 2 TB

Media (disk1s1) /Volumes/Media : 500.53 GB (20.88 GB free)

Old Reliable (disk1s2) /Volumes/Old Reliable : 1.50 TB (179.73 GB free)

Apple Computer, Inc. IR Receiver

Apple Internal Memory Card Reader


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Agents: ℹ️

[failed] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support] [Click for details]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.backblaze.bzserv.plist [Click for support]


User Launch Agents: ℹ️

[running] com.backblaze.bzbmenu.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Fantastical Application (/Applications/Fantastical.app)

ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10


Safari Extensions: ℹ️

1Password

Evernote Web Clipper


3rd Party Preference Panes: ℹ️

Backblaze Backup [Click for support]

Flash Player [Click for support]


Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 766.16 GB

Destinations:

Old Reliable [Local]

Total size: 1.50 TB

Total number of backups: 4

Oldest backup: 2015-04-18 06:29:39 +0000

Last backup: 2015-04-27 06:43:40 +0000

Size of backup disk: Too small

Backup size 1.50 TB < (Disk used 766.16 GB X 3)


Top Processes by CPU: ℹ️

5% WindowServer

3% Finder

2% fontd

0% mdworker(14)

0% launchservicesd


Top Processes by Memory: ℹ️

1008 MB Google Chrome Helper(10)

910 MB kernel_task

344 MB mds_stores

332 MB mdworker(14)

221 MB com.apple.WebKit.WebContent(3)


Virtual Memory Information: ℹ️

2.08 GB Free RAM

10.00 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Apr 27, 2015, 10:19:05 PM /Library/Logs/DiagnosticReports/Mail_2015-04-27-221905_[redacted].hang

Apr 27, 2015, 09:33:27 PM Self test - passed

Posted on Apr 27, 2015 10:44 PM

Reply
1 reply

Apr 28, 2015 10:12 AM in response to brintonsa

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Very slow 2012 iMac - I'd love some help

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