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Pre-ordered book download problems!! Help!

I Preordered a book on the ibook app, I got an email saying the book I preordered was ready to be read. Only when I went to check it said I never bought it then its saying I have to pay for it again. Does anyone know why this might be happening or what I might be able to do?

iPhone 5c, iOS 8.3

Posted on Apr 27, 2015 11:03 PM

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1 reply

Apr 28, 2015 12:03 AM in response to Allielove23

Have you now paid for the book ? Pre-orders are not paid for at the time of pre-ordering, you are only charged when they are released. If you don't have a payment method or balance on your account that covers the price of the book, then you will need to add one so that you can purchase the book - if it's compatible with your phone (some ibooks can only be read on iPads and Mac computers) it should then show in the Purchased tab in its iBooks app for downloading.

Pre-ordered book download problems!! Help!

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