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I installed an update and now itunes won't open.

It doesn't even jump when it's clicked on and I tried to re-install to no avail, help!


I rlly don't want to lose my music library. Any help would be greatly appreciated but I've tried everything I can think of and looked on other discussion boards for a similar problem.. SOS

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Apr 28, 2015 3:18 AM

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1 reply

Apr 28, 2015 5:11 AM in response to concerned-unistudent

You only risk losing your music library (and your photos, and everything else for that matter) if you don't maintain a backup of your computer. When your drive dies (and it will) it will all be gone.


As for this issue:


Apr. 2015 Niel post: Re-install iTunes application - https://discussions.apple.com/thread/6990002?answerId=28055467022#28055467022 - delete the old application first, with instructions on how to do that.


April 2015 LincDavis post with a bit more detail on the method Niel outlines - https://discussions.apple.com/thread/7002727?answerId=28101611022#28101611022


A similar technique by Ben.d using Terminal to delete the application - https://discussions.apple.com/thread/6985231?answerId=28036630022#28036630022 Normally you don't have to delete an old application but this time it seems to be necessary for some.

I installed an update and now itunes won't open.

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