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I have an ipad linked to an ex employee's itunes account. How do I use ipad without Knowing his password.

I have an ipad linked to an ex employee's itunes account. How do I use ipad without Knowing his password.

iPad Mini, iOS 8.3

Posted on Apr 28, 2015 5:09 AM

Reply
5 replies

Apr 28, 2015 5:14 AM in response to ianmc1970

You may try resetting and if this doesn't help, restoring your device. Follow these instructions.

Here's how you can reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, try these steps. Note that this may erase the data from your computer.


You need to restore your device to factory settings.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


If this does not help, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

Apr 28, 2015 5:24 AM in response to D.Cohen

toi da quen mat id va mat khau co cach nao toi co the lay lai duoc ko ?



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D.Cohen has posted in the Using iPad community.





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I have an ipad linked to an ex employee's itunes account. How do I use ipad without Knowing his password.

You may try resetting and if this doesn't help, restoring your device. Follow these instructions.

Here's how you can reset your device. This won't delete your data stored on the phone.

- Press and hold the Sleep/Wake button

- Press and hold on the Home button

- Keep holding both buttons until the display turns off and back on with Apple logo on it.


Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, try these steps. Note that this may erase the data from your computer. You need to restore your device to factory settings.Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support. If this does not help, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.






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Apr 28, 2015 6:00 AM in response to ianmc1970

If you are trying to activate an iPad or iPhone and it is asking for the ex-employee's Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the ex-employee to get access to the device.

I have an ipad linked to an ex employee's itunes account. How do I use ipad without Knowing his password.

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