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Keynote App has not downloaded properly and can't be deleted/reinstalled

I have attempted to install the Keynote App on my iPhone6. The app icon is currently dark with the announcement waiting... underneath - and its not working. I have tried reinstalling it, but the App Store considers me to have it already. I am also unable to delete it. I've also tried switching it off - all attempts to get it to do anything have been unsuccessful.

iPhone 6, iOS 8.3

Posted on Apr 28, 2015 6:45 AM

Reply
2 replies

Apr 28, 2015 11:06 AM in response to APGB54

Tap Keynote App icon (will pause from installing)

Tap on Keynote App icon but this press the icon and hold down for a few seconds

You will notice the icon starts "wiggling' and there will be 'x" mark at the top right hand corner.

Press this 'x' mark.

(if it doesn't work, restart and repeat)

Hope this resolves your problem.

Keynote App has not downloaded properly and can't be deleted/reinstalled

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