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add pop up

Hi everyone,

When I open a page in Safari, the words on the page will be bold and green with underlines and will have a pop up add in it. Many times I will have a window pop up. The pop up blocker is on as well as the firewall.


Any advise on how to clean this mess up?

MacBook Air

Posted on Apr 28, 2015 8:11 AM

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Question marked as Best reply

Posted on Apr 28, 2015 8:21 AM

You may have adware.


Manual method


Malware – Adware removal – Apple Support


Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. If you are uncertain about downloading programs, try the manual method.

Malware Guide – AdwareMedic – 10.7 and higher

If the problem persists, try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.


Etrecheck – System Information

1 reply
Question marked as Best reply

Apr 28, 2015 8:21 AM in response to mahesh298

You may have adware.


Manual method


Malware – Adware removal – Apple Support


Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. If you are uncertain about downloading programs, try the manual method.

Malware Guide – AdwareMedic – 10.7 and higher

If the problem persists, try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.


Etrecheck – System Information

add pop up

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