Messages on MacBook Pro not syncing with iPhone

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Level 2

273 points

Messages on MacBook Pro not syncing with iPhone

Hi,

I'm using an iPhone 5 running IOS 8.3 and a MacBook Pro running 10.10.3.
In the past I have been using messages on my MacBook and my iPhone. If I sent a text via my phone, it showed up in messages on my Mac and vise versa. Since the iWatch has come out and I upgraded my IOS on my phone, the messages work on both devices but I cannot "see" them on both. In other words, if I start a conversation using messages on my mac, it works fine, but they don't show up on my phone. Same holds true in the reverse.

I have deleted the com.apple.ids.service.com.apple.madrid.plist from my User Library and rebooted. I double checked settings on my phone, and my apple ID and my cell phone number are set up for both sending and receiving. I turned my phone onto Airplane mode and back on, and restarted all devices multiple times.

While I'm not crippled and can send/receive messages from both devices, I would like to get them so conversations are showing up on both devices.

Any suggestions greatly appreciated!

TIA

Nancy

Posted on Apr 28, 2015 7:47 AM

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Answer 1

Best reply

Ralph-Johns-UK

Level 9

76,795 points

Apr 29, 2015 1:53 PM in response to NancyMorris

Hi,

Did you check the iPhone > Settings > Messages > Text Forwarding ?

9:53 pm Wednesday; April 29, 2015

 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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Answer 2

Jun 25, 2015 8:34 AM in response to NancyMorris

Found this on another site , the last paragraph is what helped me worked perfectly............. I hope my encounter with Apple support helps. I had a couple things happen. When I registered my iPhone to send the code to my laptop, my Mac never received the code. I could send messages from my Mac to other iPhone users but not to Android users. In the end, the problem was all on the iPhone side of the equation. On your iPhone, under Settings → Messages, you should see a box called Text Message Forwarding. Enable this setting. I had it disabled and tried to send the code, but my Mac never got the code. (Also enable Send as SMS, MMS Messaging and Group Messaging if you want these features). We also signed out and back into iCloud on my mac and that didn't help. I hooked my iPhone up to my Mac to back it up and left it plugged in the entire time we found the solution. (No idea if this had any impact.) On the iPhone, we disabled restrictions found under Settings → General → Restrictions. Enable Handoff and Suggested Apps under Settings → General. Here is the odd part, the box called Text Message Forwarding had disappeared. Text support wanted to wipe my iPhone. Instead we reset the network settings under Settings → General → Reset. Select Reset Network Settings. Once I did this, the Text Message Forwarding box re-appeared. Once activated, a code appeared on my Mac. At this moment, I don't know if Bluetooth was active or not but Wi-Fi was Off.

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Answer 3

Jakeindc

Level 1

5 points

Jul 14, 2015 9:42 AM in response to jamiewillison

I had the same issue. It was working fine until the update to 8.4 when it stopped forwarding to my MacAir. It was just a matter of changing the setting to forward, but wish it would have kept the settings when 8.4 installed so I didn't have to try and figure why I was no longer getting my text messages.

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Answer 4

Aug 12, 2015 11:37 AM in response to NancyMorris

I had the same problem, and thanks to other posters for the tips. I simply reset my iPhone 6+ and the "forward messages" came back, and everything worked. I wouldn't have thought to do that without reading what you folks posted first. Thanks again!

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Answer 5

Jeffy S

Level 1

0 points

Feb 15, 2016 12:15 PM in response to NancyMorris

I had the same problem even though iMessage already was set to ON in my iPhone 6 settings. Solution? Reset - turning the setting off and on.

Log into computer that you want synced.

On the iPhone go to... iPhone / Settings / Messages / iMessage

Turn off iMessage.

Turn on iMessage.

Accept the message that appears on your Mac to sync to your phone.

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