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iphone needs to cool down

My iphone 6 says: IPHONE NEEDS TO COOL DOWN BEFORE YOU CAN USE IT.

Its a new phone and keeps showing me this message.

What can i do to fix it?

OS 8.1

iPhone 6, iOS 8.1.2

Posted on Apr 28, 2015 9:21 AM

Reply
5 replies

Apr 28, 2015 9:24 AM in response to Alfirajd

First of all, you may try to reset its settings and see if this helps.


Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, I believe you need to have your device checked by local Apple Store specialists. They will either repair it, or give you a new phone.

Apr 28, 2015 9:38 AM in response to Alfirajd

And did the iPhone feel hot when you picked it up?


If this occurred spontaneously and the phone was hot it could be a battery malfunction, make a Genius Bar appointment and have them check the battery. If it wasn't hot try Restoring your iPhone from your backup in iTunes. If that does not work use your warranty to get it replaced.

iphone needs to cool down

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