Why can't I print from Excel or Word?

When I click "Print" either in Excel or Word, the window pops up for me to select printing preferences, but then it just force quits the whole program. I get a window that pops up and says "Microsoft Excel/Word has encountered a problem and needs to close. We are sorry for the inconvenience." And it gives me the option to restart the program and recover my work, and to either send or not send the information to Microsoft.

Anyone else have this issue? My computer is from 2008. I'm wondering if it's having trouble because of how old it is? And I'm wondering if it can be fixed.....any information is appreciated! Thank you!