I have backed up iCloud on my iPhone 5 many times but lately it won't complete. It goes for a while looking like it is working & then comes up & says it cannot complete, no reason given.
I have seen a space issue cause this.
You will want to check for space, on the iCloud and what it requires of the next backup.
Setting > iCloud > Backup
When you turn on the Backup and Backup now it will, it might take a bit, show the space required for the backup.
If the space required is greater then you space available, there is you problem.
Best of Luck
I have seen a space issue cause this.
You will want to check for space, on the iCloud and what it requires of the next backup.
Setting > iCloud > Backup
When you turn on the Backup and Backup now it will, it might take a bit, show the space required for the backup.
If the space required is greater then you space available, there is you problem.
Best of Luck
When I start the backup, it says there is 2.9 GB of space available. The times it would not complete, it never gave progress. I tried again this morning (7am) & it showed progress & I considered that an improvement. It is still plugged in ( noon ) & running (or appears to be) & says about 2 days left..... I will leave it a while & see what happens & then try your instructions if it still does not backup. I was reading the FAQs on this & it said something about deleting old photos that are on iCloud. I have moved all pics I want into iPhoto. If I delete old ones from iCloud, will it leave the ones in iPhoto?
Thanks!
Hi anitafromok,
I'm sorry to hear you are having these issues with your iPhone. If you are having issues backing up to iCloud, or are seeing an error or alert message when you try to back up, you may find the troubleshooting steps outlined in the following article helpful:
Get help backing up your device in iCloud - Apple Support
Regards,
- Brenden
I went ahead & deleted a lot of old pics from my iPhone & reran iCloud backup & it ran, so it was a matter of space. I take a lot of pics & they are also on iPhoto. I do like to have them on my iPhone but really probably only show the most recent ones. Thank you for your help.
I did delete a lot of pics from my iPhone & that allowed the backup to run. I did go to the article you included & unchecked apps that I didn't think needed backing up, so maybe that will help next time. I take a lot of pics & had wondered when it would cause a problem.
I decided I should backup & remove old pics from my iPhoto on my MacBook Pro. I followed the instructions on how to export them, but then I couldn't find them when I wanted to burn them to a DVD! So, now I need to learn how to do that.....
Thank you for your help.
When I try to back up iCloud on my iPhone 5, it will not complete, no reason given
