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Microsoft Outlook crashes when receiving email

I've been using MS Office 2011 since it came out, and all has been well for a long time until a couple weeks ago when Outlook started crashing every time it would download email from a certain account. It had been downloading email from that account since 2011 without a problem, but suddenly it would shut down as it started downloading messages and the Microsoft Error Report would pop up. I watch the progress window, and it logs into the server without a problem, but it gets to the downloading new email part and the cursor turns to the spinning beach ball and Outlook shuts down.


I hadn't made any changes to the computer that could cause the problem, and I updated to Mavericks a while back. It turned out I was behind on Office updates, but installing the latest version did no good. I tried deleting and recreating that account, but no luck.


It's a work account, but the company is tiny and has no internal tech support, so someone I work with tried to help me. Since I work remote, he screen-shared with me and made a change to the incoming server, but that did no good. He was stumped.


I have a 2nd email account through the same domain, and that continues to work fine, with the same server settings. I can access the faulty account through web mail, and I tried deleting messages on the server, thinking that one of them was causing the problem, but no dice.


In the meantime, I set up that account in Apple Mail, and it works fine there. The only problem is, I'd prefer to keep all my email in Outlook, since I have work accounts there for other things too (I'm a freelancer who works for multiple companies), plus I have all my email history, my calendar, etc.


I just tried that account in Outlook again, and again it crashed. I grabbed the error log this time, if that will do any good.


I'm completely stumped by this. Any thoughts? Thanks!

Posted on Apr 28, 2015 10:04 AM

Reply
2 replies

Apr 28, 2015 10:05 AM in response to Brad Cook

The error report:






Microsoft Error Reporting log version: 2.0





Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2015-04-28 16:41:27 +0000

Application Name: Microsoft Outlook

Application Bundle ID: com.microsoft.Outlook

Application Signature: OPIM

Application Version: 14.4.9.150325

Crashed Module Name: OutlookCore

Crashed Module Version: 14.4.9.150325

Crashed Module Offset: 0x000190d2

Blame Module Name: OutlookCore

Blame Module Version: 14.4.9.150325

Blame Module Offset: 0x000190d2

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 18









Thread 0:





# 1 0x9a1699ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce)

# 2 0x950ffc72 in _YieldToThread + 0x000001AD (CarbonCore + 0x000bac72)

# 3 0x950ffec1 in _YieldToAnyThread + 0x00000012 (CarbonCore + 0x000baec1)

# 4 0x029653ff in LThread::Yield(LThread const*) + 0x00000039 (PowerPlantCore + 0x000053ff)

# 5 0x02965821 in LAttachment::Execute(long, void*) + 0x00000031 (PowerPlantCore + 0x00005821)

# 6 0x02964d98 in LAttachable::ExecuteAttachments(long, void*) + 0x00000054 (PowerPlantCore + 0x00004d98)

# 7 0x0162c137 in LEventDispatcher::ExecuteAttachments(long, void*) + 0x000000F9 (PowerPlant + 0x00008137)

# 8 0x0012a503 in long OPF::GetProperty<OpaqueMessageHistoryItem, short>(OpaqueContext*, OpaqueMessageHistoryItem const*, PropertyAccessor<short, OPF::Traits<OpaqueMessageHistoryItem>::SharableType>::ReturnProp, char const*, short*) + 0x00004F34 (Microsoft Outlook + 0x00073503)

# 9 0x9c003a8f in ___NSFireTimer + 0x00000077 (Foundation + 0x0006da8f)

# 10 0x9a629b36 in ___CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 0x00000016 (CoreFoundation + 0x000beb36)

# 11 0x9a6295e4 in ___CFRunLoopDoTimer + 0x00000524 (CoreFoundation + 0x000be5e4)

# 12 0x9a6a502f in ___CFRunLoopDoTimers + 0x0000015F (CoreFoundation + 0x0013a02f)

# 13 0x9a5e2151 in ___CFRunLoopRun + 0x00000821 (CoreFoundation + 0x00077151)

# 14 0x9a5e16c6 in _CFRunLoopRunSpecific + 0x00000186 (CoreFoundation + 0x000766c6)

# 15 0x9a5e152b in _CFRunLoopRunInMode + 0x0000007B (CoreFoundation + 0x0007652b)

# 16 0x99d742d8 in _RunCurrentEventLoopInMode + 0x00000106 (HIToolbox + 0x0002b2d8)

# 17 0x99d74011 in _ReceiveNextEventCommon + 0x000001EE (HIToolbox + 0x0002b011)

# 18 0x99d73e0c in __BlockUntilNextEventMatchingListInModeWithFilter + 0x00000063 (HIToolbox + 0x0002ae0c)

# 19 0x93332229 in __DPSNextEvent + 0x000002DE (AppKit + 0x00028229)

# 20 0x93331a71 in -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 0x000000BA (AppKit + 0x00027a71)

# 21 0x9332402c in -[NSApplication run] + 0x0000038B (AppKit + 0x0001a02c)

# 22 0x9330d3f0 in _NSApplicationMain + 0x00000822 (AppKit + 0x000033f0)

# 23 0x000baa9e in CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 0x000001E0 (Microsoft Outlook + 0x00003a9e)





X86 Thread State:

eax: 0xffffffe1 ebx: 0x00000000 ecx: 0xbff4733c edx:0x9a1699ce

edi: 0x0000470b esi: 0x00000003 ebp: 0xbff47378 esp:0xbff4733c

ss: 0x00000023 eip: 0x9a1699ce cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00000206









Thread 1:





# 1 0x9a1708ce in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x0001a8ce)

# 2 0x932e63a2 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x000043a2)





X86 Thread State:

eax: 0x00000171 ebx: 0x00000001 ecx: 0xb009267c edx:0x9a1708ce

edi: 0x933070a0 esi: 0x932e6658 ebp: 0xb00926f8 esp:0xb009267c

ss: 0x00000023 eip: 0x9a1708ce cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286









Thread 2:





# 1 0x9a16f8f6 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x000198f6)

# 2 0x9958da0f in _sleep$UNIX2003 + 0x0000002A (libsystem_c.dylib + 0x0007ea0f)

# 3 0x02949992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)

# 4 0x0294905e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)

# 5 0x02948fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)

# 6 0x0294a586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)

# 7 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 8 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 9 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x0000014e ebx: 0xb029aad8 ecx: 0xb029aa6c edx:0x9a16f8f6

edi: 0x9958db3a esi: 0x00000000 ebp: 0xb029aab8 esp:0xb029aa6c

ss: 0x00000023 eip: 0x9a16f8f6 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 3:





# 1 0x9a1699ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce)

# 2 0x9a5e2b16 in ___CFRunLoopServiceMachPort + 0x000000D6 (CoreFoundation + 0x00077b16)

# 3 0x9a5e1f29 in ___CFRunLoopRun + 0x000005F9 (CoreFoundation + 0x00076f29)

# 4 0x9a5e16c6 in _CFRunLoopRunSpecific + 0x00000186 (CoreFoundation + 0x000766c6)

# 5 0x9a5e152b in _CFRunLoopRunInMode + 0x0000007B (CoreFoundation + 0x0007652b)

# 6 0x934a5ff1 in __NSEventThread + 0x0000011B (AppKit + 0x0019bff1)

# 7 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 8 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 9 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0xffffffe1 ebx: 0xffffffff ecx: 0xb0217ffc edx:0x9a1699ce

edi: 0x0000220f esi: 0x07000806 ebp: 0xb0218038 esp:0xb0217ffc

ss: 0x00000023 eip: 0x9a1699ce cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206









Thread 4:





# 1 0x9a1699ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce)

# 2 0x950ffc72 in _YieldToThread + 0x000001AD (CarbonCore + 0x000bac72)

# 3 0x02965412 in LThread::Yield(LThread const*) + 0x0000004C (PowerPlantCore + 0x00005412)

# 4 0x02965fb9 in LThread::YieldConsideringPriority() + 0x0000002F (PowerPlantCore + 0x00005fb9)

# 5 0x00139542 in + 0x00004023 (Microsoft Outlook + 0x00082542)

# 6 0x001394f3 in + 0x00003FD4 (Microsoft Outlook + 0x000824f3)

# 7 0x00130f67 in + 0x000006A2 (Microsoft Outlook + 0x00079f67)

# 8 0x02965f52 in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore + 0x00005f52)

# 9 0x950ff890 in _CooperativeThread + 0x00000131 (CarbonCore + 0x000ba890)

# 10 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 11 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 12 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0xffffffe1 ebx: 0x00000000 ecx: 0xb0420d7c edx:0x9a1699ce

edi: 0x0000d927 esi: 0x00000003 ebp: 0xb0420db8 esp:0xb0420d7c

ss: 0x00000023 eip: 0x9a1699ce cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206









Thread 5:





# 1 0x9a1699ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce)

# 2 0x950ffc72 in _YieldToThread + 0x000001AD (CarbonCore + 0x000bac72)

# 3 0x02965412 in LThread::Yield(LThread const*) + 0x0000004C (PowerPlantCore + 0x00005412)

# 4 0x02965fb9 in LThread::YieldConsideringPriority() + 0x0000002F (PowerPlantCore + 0x00005fb9)

# 5 0x00139542 in + 0x00004023 (Microsoft Outlook + 0x00082542)

# 6 0x001394f3 in + 0x00003FD4 (Microsoft Outlook + 0x000824f3)

# 7 0x00130f67 in + 0x000006A2 (Microsoft Outlook + 0x00079f67)

# 8 0x02965f52 in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore + 0x00005f52)

# 9 0x950ff890 in _CooperativeThread + 0x00000131 (CarbonCore + 0x000ba890)

# 10 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 11 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 12 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0xffffffe1 ebx: 0x00000000 ecx: 0xb04a2d7c edx:0x9a1699ce

edi: 0x0000da07 esi: 0x00000003 ebp: 0xb04a2db8 esp:0xb04a2d7c

ss: 0x00000023 eip: 0x9a1699ce cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206









Thread 6:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x9695f4b1 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x0000003F (libc++.1.dylib + 0x000074b1)

# 4 0x9724b214 in JSC::BlockAllocator::blockFreeingThreadMain() + 0x00000194 (JavaScriptCore + 0x00014214)

# 5 0x9724114c in ***::threadEntryPoint(void*) + 0x0000004C (JavaScriptCore + 0x0000a14c)

# 6 0x972410e0 in ***::wtfThreadEntryPoint(void*) + 0x00000010 (JavaScriptCore + 0x0000a0e0)

# 7 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 8 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 9 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x0975a16c ecx: 0xb0524e2c edx:0x9a16f512

edi: 0x0008d900 esi: 0x0008d801 ebp: 0xb0524eb8 esp:0xb0524e2c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 7:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x9695f4b1 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x0000003F (libc++.1.dylib + 0x000074b1)

# 4 0x9724b7ac in JSC::GCThread::waitForNextPhase() + 0x000000AC (JavaScriptCore + 0x000147ac)

# 5 0x9724b5f8 in JSC::GCThread::gcThreadMain() + 0x00000058 (JavaScriptCore + 0x000145f8)

# 6 0x9724114c in ***::threadEntryPoint(void*) + 0x0000004C (JavaScriptCore + 0x0000a14c)

# 7 0x972410e0 in ***::wtfThreadEntryPoint(void*) + 0x00000010 (JavaScriptCore + 0x0000a0e0)

# 8 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 9 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 10 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x0975f794 ecx: 0xb072ce2c edx:0x9a16f512

edi: 0x000f2000 esi: 0x000f1e00 ebp: 0xb072ceb8 esp:0xb072ce2c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 8:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x9695f4b1 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x0000003F (libc++.1.dylib + 0x000074b1)

# 4 0x9724b7ac in JSC::GCThread::waitForNextPhase() + 0x000000AC (JavaScriptCore + 0x000147ac)

# 5 0x9724b5f8 in JSC::GCThread::gcThreadMain() + 0x00000058 (JavaScriptCore + 0x000145f8)

# 6 0x9724114c in ***::threadEntryPoint(void*) + 0x0000004C (JavaScriptCore + 0x0000a14c)

# 7 0x972410e0 in ***::wtfThreadEntryPoint(void*) + 0x00000010 (JavaScriptCore + 0x0000a0e0)

# 8 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 9 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 10 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x0975f794 ecx: 0xb07aee2c edx:0x9a16f512

edi: 0x000f1f00 esi: 0x000f1e01 ebp: 0xb07aeeb8 esp:0xb07aee2c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 9:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x9695f4b1 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x0000003F (libc++.1.dylib + 0x000074b1)

# 4 0x9724b7ac in JSC::GCThread::waitForNextPhase() + 0x000000AC (JavaScriptCore + 0x000147ac)

# 5 0x9724b5f8 in JSC::GCThread::gcThreadMain() + 0x00000058 (JavaScriptCore + 0x000145f8)

# 6 0x9724114c in ***::threadEntryPoint(void*) + 0x0000004C (JavaScriptCore + 0x0000a14c)

# 7 0x972410e0 in ***::wtfThreadEntryPoint(void*) + 0x00000010 (JavaScriptCore + 0x0000a0e0)

# 8 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 9 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 10 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x0975f794 ecx: 0xb0830e2c edx:0x9a16f512

edi: 0x000f2300 esi: 0x000f1e00 ebp: 0xb0830eb8 esp:0xb0830e2c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 10:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x9695f4b1 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x0000003F (libc++.1.dylib + 0x000074b1)

# 4 0x9724b7ac in JSC::GCThread::waitForNextPhase() + 0x000000AC (JavaScriptCore + 0x000147ac)

# 5 0x9724b5f8 in JSC::GCThread::gcThreadMain() + 0x00000058 (JavaScriptCore + 0x000145f8)

# 6 0x9724114c in ***::threadEntryPoint(void*) + 0x0000004C (JavaScriptCore + 0x0000a14c)

# 7 0x972410e0 in ***::wtfThreadEntryPoint(void*) + 0x00000010 (JavaScriptCore + 0x0000a0e0)

# 8 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 9 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 10 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x0975f794 ecx: 0xb08b2e2c edx:0x9a16f512

edi: 0x000f2400 esi: 0x000f1e00 ebp: 0xb08b2eb8 esp:0xb08b2e2c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 11:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x9695f4b1 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x0000003F (libc++.1.dylib + 0x000074b1)

# 4 0x9724b7ac in JSC::GCThread::waitForNextPhase() + 0x000000AC (JavaScriptCore + 0x000147ac)

# 5 0x9724b5f8 in JSC::GCThread::gcThreadMain() + 0x00000058 (JavaScriptCore + 0x000145f8)

# 6 0x9724114c in ***::threadEntryPoint(void*) + 0x0000004C (JavaScriptCore + 0x0000a14c)

# 7 0x972410e0 in ***::wtfThreadEntryPoint(void*) + 0x00000010 (JavaScriptCore + 0x0000a0e0)

# 8 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 9 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 10 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x0975f794 ecx: 0xb0934e2c edx:0x9a16f512

edi: 0x000f2100 esi: 0x000f1e00 ebp: 0xb0934eb8 esp:0xb0934e2c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 12:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x9695f4b1 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x0000003F (libc++.1.dylib + 0x000074b1)

# 4 0x9724b7ac in JSC::GCThread::waitForNextPhase() + 0x000000AC (JavaScriptCore + 0x000147ac)

# 5 0x9724b5f8 in JSC::GCThread::gcThreadMain() + 0x00000058 (JavaScriptCore + 0x000145f8)

# 6 0x9724114c in ***::threadEntryPoint(void*) + 0x0000004C (JavaScriptCore + 0x0000a14c)

# 7 0x972410e0 in ***::wtfThreadEntryPoint(void*) + 0x00000010 (JavaScriptCore + 0x0000a0e0)

# 8 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 9 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 10 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x0975f794 ecx: 0xb09b6e2c edx:0x9a16f512

edi: 0x000f2200 esi: 0x000f1e00 ebp: 0xb09b6eb8 esp:0xb09b6e2c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 13:





# 1 0x9a1699ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce)

# 2 0x9a5e2b16 in ___CFRunLoopServiceMachPort + 0x000000D6 (CoreFoundation + 0x00077b16)

# 3 0x9a5e1f29 in ___CFRunLoopRun + 0x000005F9 (CoreFoundation + 0x00076f29)

# 4 0x9a5e16c6 in _CFRunLoopRunSpecific + 0x00000186 (CoreFoundation + 0x000766c6)

# 5 0x9a5e152b in _CFRunLoopRunInMode + 0x0000007B (CoreFoundation + 0x0007652b)

# 6 0x962df7ff in +[NSURLConnection(Loader) _resourceLoadLoop:] + 0x000002CD (CFNetwork + 0x000aa7ff)

# 7 0x9c005b3f in -[NSThread main] + 0x0000002D (Foundation + 0x0006fb3f)

# 8 0x9c005a91 in ___NSThread__main__ + 0x00000602 (Foundation + 0x0006fa91)

# 9 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 10 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 11 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0xffffffe1 ebx: 0xffffffff ecx: 0xb0ab9e5c edx:0x9a1699ce

edi: 0x0000f857 esi: 0x07000806 ebp: 0xb0ab9e98 esp:0xb0ab9e5c

ss: 0x00000023 eip: 0x9a1699ce cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206









Thread 14:





# 1 0x9a16f84e in ___select + 0x0000000A (libsystem_kernel.dylib + 0x0001984e)

# 2 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 3 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 4 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x0014005d ebx: 0x00000000 ecx: 0xb0c38a9c edx:0x9a16f84e

edi: 0x9a6312f1 esi: 0xa0f293f8 ebp: 0xb0c40f88 esp:0xb0c38a9c

ss: 0x00000023 eip: 0x9a16f84e cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282









Thread 15:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x959237ef in CVDisplayLink::runIOThread() + 0x0000039F (CoreVideo + 0x000027ef)

# 4 0x95923439 in startIOThread(void*) + 0x0000009F (CoreVideo + 0x00002439)

# 5 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 6 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 7 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x7e0cf4ac ecx: 0xb0080c8c edx:0x9a16f512

edi: 0x0010f200 esi: 0x0010f101 ebp: 0xb0080d18 esp:0xb0080c8c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 16:





# 1 0x9a16f512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512)

# 2 0x993c81c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0)

# 3 0x959237ef in CVDisplayLink::runIOThread() + 0x0000039F (CoreVideo + 0x000027ef)

# 4 0x95923439 in startIOThread(void*) + 0x0000009F (CoreVideo + 0x00002439)

# 5 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 6 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 7 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000131 ebx: 0x879152ac ecx: 0xb0628c8c edx:0x9a16f512

edi: 0x0000ba00 esi: 0x0000b901 ebp: 0xb0628d18 esp:0xb0628c8c

ss: 0x00000023 eip: 0x9a16f512 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246









Thread 17:





# 1 0x9a1699ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce)

# 2 0x9a5e2b16 in ___CFRunLoopServiceMachPort + 0x000000D6 (CoreFoundation + 0x00077b16)

# 3 0x9a5e1f29 in ___CFRunLoopRun + 0x000005F9 (CoreFoundation + 0x00076f29)

# 4 0x9a5e16c6 in _CFRunLoopRunSpecific + 0x00000186 (CoreFoundation + 0x000766c6)

# 5 0x9a6a40a1 in _CFRunLoopRun + 0x00000081 (CoreFoundation + 0x001390a1)

# 6 0x910ace50 in WebCore::ScrollingThread::initializeRunLoop() + 0x00000100 (WebCore + 0x00099e50)

# 7 0x9724114c in ***::threadEntryPoint(void*) + 0x0000004C (JavaScriptCore + 0x0000a14c)

# 8 0x972410e0 in ***::wtfThreadEntryPoint(void*) + 0x00000010 (JavaScriptCore + 0x0000a0e0)

# 9 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 10 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 11 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0xffffffe1 ebx: 0xffffffff ecx: 0xb01960cc edx:0x9a1699ce

edi: 0x0001162b esi: 0x07000806 ebp: 0xb0196108 esp:0xb01960cc

ss: 0x00000023 eip: 0x9a1699ce cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206









Thread 18 crashed:





# 1 0x018540d2 in CUnicodeString::CUnicodeString(unsigned short const*, unsigned long, CUnicodeString::ByteOrderSwapping) + 0x000000D4 (OutlookCore + 0x000190d2)

# 2 0x01869305 in CEmailRecipient::CEmailRecipient(char const*, bool) + 0x000000F9 (OutlookCore + 0x0002e305)

# 3 0x01869199 in CEmailRecipientList::InitFromStreamedData(char const*, long, bool) + 0x000000BD (OutlookCore + 0x0002e199)

# 4 0x01869088 in CEmailRecipientList::CEmailRecipientList(char**, bool) + 0x000000F0 (OutlookCore + 0x0002e088)

# 5 0x01868e9a in CMessageRecord_Core::GetRecipientList(unsigned long) const + 0x000000C8 (OutlookCore + 0x0002de9a)

# 6 0x01916be3 in CMessageRecord_Core::GetAllRecipients() const + 0x00000023 (OutlookCore + 0x000dbbe3)

# 7 0x002c6177 in + 0x00006445 (Microsoft Outlook + 0x0020f177)

# 8 0x003870b3 in CNetConnectionFactory<CPopConnection>::CreateConnection(CNetHost*, LListener*) + 0x000012C3 (Microsoft Outlook + 0x002d00b3)

# 9 0x00389c97 in CNetConnectionFactory<CPopConnection>::CreateConnection(CNetHost*, LListener*) + 0x00003EA7 (Microsoft Outlook + 0x002d2c97)

# 10 0x002a37f7 in CSharablePtr<CImapFolder>::Set(CImapFolder*) + 0x0000110D (Microsoft Outlook + 0x001ec7f7)

# 11 0x00130f67 in + 0x000006A2 (Microsoft Outlook + 0x00079f67)

# 12 0x02965f52 in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore + 0x00005f52)

# 13 0x950ff890 in _CooperativeThread + 0x00000131 (CarbonCore + 0x000ba890)

# 14 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 15 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 16 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0x00000000 ebx: 0x0185400c ecx: 0x00000000 edx:0x00000000

edi: 0x00000000 esi: 0x00000000 ebp: 0xb06a9da8 esp:0xb06a9d50

ss: 0x00000023 eip: 0x018540d2 cs: 0x0000001b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00010246









Thread 19:





# 1 0x9a1699ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce)

# 2 0x950ffc72 in _YieldToThread + 0x000001AD (CarbonCore + 0x000bac72)

# 3 0x02965412 in LThread::Yield(LThread const*) + 0x0000004C (PowerPlantCore + 0x00005412)

# 4 0x00402ec6 in std::vector<CXMLElement*, std::allocator<CXMLElement*> >::_M_insert_aux(__gnu_cxx::__normal_iterator<CXMLElement**, std::vector<CXMLElement*, std::allocator<CXMLElement*> > >, CXMLElement* const&) + 0x00000848 (Microsoft Outlook + 0x0034bec6)

# 5 0x02963664 in LBroadcaster::BroadcastMessage(long, void*) + 0x00000050 (PowerPlantCore + 0x00003664)

# 6 0x0033fc26 in CUnicodeString const& UCharset::ReadUnicodeSTROnlyOnce<(short)25388, (short)128>() + 0x000007D1 (Microsoft Outlook + 0x00288c26)

# 7 0x00130f67 in + 0x000006A2 (Microsoft Outlook + 0x00079f67)

# 8 0x02965f52 in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore + 0x00005f52)

# 9 0x950ff890 in _CooperativeThread + 0x00000131 (CarbonCore + 0x000ba890)

# 10 0x993c3e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13)

# 11 0x993c3d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89)

# 12 0x993c1e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52)





X86 Thread State:

eax: 0xffffffe1 ebx: 0x00000000 ecx: 0xb0d44d5c edx:0x9a1699ce

edi: 0x00024d5f esi: 0x00000003 ebp: 0xb0d44d98 esp:0xb0d44d5c

ss: 0x00000023 eip: 0x9a1699ce cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206









Loaded modules:





0: Microsoft Outlook (14.4.9.150325 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook

1: mbukernel (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel

2: OutlookRightsFramework (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OutlookRightsFramework.framework/Versions/14/OutlookRightsFramework

3: Netlib (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib

4: MicrosoftComponentPlugin (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin

5: PowerPlant (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/PowerPlant.framework/Versions/14/PowerPlant

6: OutlookCore (14.4.9.150325 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Office/OutlookCore.framework/Versions/14/OutlookCore

7: OutlookLegacy (14.4.9.150325 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Office/OutlookLegacy.framework/Versions/14/OutlookLegacy

8: merp (2.2.4.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp

9: PowerPlantCore (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/PowerPlantCore.framework/Versions/14/PowerPlantCore

10: mbunamedstrings (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings

11: OPF (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/OPF

12: OfficeWindowLocalizer (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeWindowLocalizer.framework/Versions/14/OfficeWindowLocalizer

13: MViewLib (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib

14: OPF_Common.dylib: /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

15: mbustrings (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings

16: MBURibbon (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon

17: wlmstrings (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings

18: CocoaUI (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI

19: mbulocale (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale

20: MsgrLibClient (8.0.0.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient

21: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

22: ObjCOPF (14.4.9.150325 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Office/ObjCOPF.framework/Versions/14/ObjCOPF

23: CalendarCore (14.4.9.150325 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Office/CalendarCore.framework/Versions/14/CalendarCore

24: OutlookPaletteItems (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OutlookPaletteItems.framework/Versions/14/OutlookPaletteItems

25: MicrosoftSetupUI (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI

26: mbuinstrument (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument

27: IRM (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/IRM.framework/Versions/14/IRM

28: WLMKernel (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel

29: MicrosoftOLE (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE

30: MicrosoftOfficeDRM (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM

31: MicrosoftOLEAutomation (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation

32: MicrosoftMenuLibrary (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary

33: CocoaTooltipParser (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser

34: AddressBook (1563 Reg=English Loc=0x0000: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

35: WinCrypto (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto

36: MSXML (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML

37: IntlPreferences (150.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences

38: vCard (1563 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard

39: QuickLookUI (675.13 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI

40: ApplePushService (4.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService

41: ContactsData (1563 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a

42: ContactsFoundation (1563 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation

43: DirectoryService (187 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

44: SecurityInterface (55058 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

45: PhoneNumbers (105 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s

46: SafariServices (10600.4.10.7 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices

47: QuickLook (675.13 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

48: QuartzComposer (325.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

49: PDFKit (3.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

50: QuartzFilters (1.10.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters

51: ImageKit (840 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

52: AppleSystemInfo (3.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo

53: CorePDF (4 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

54: DisplayServices (372.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

55: ImageCaptureCore (6.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re

56: StdUrlMoniker (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker

57: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

58: cl_kernels: cl_kernels

59: molc (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/molc.framework/Versions/14/molc

60: WinHttp (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp

61: cl_kernels: cl_kernels

62: WinAPIUI (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI

63: MicrosoftCloudServices (14.4.9.150325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices

64: MicrosoftFS (14.4.9.150325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS

65: CloudDocs: /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs

66: AppleScript (368 Reg=English Loc=0x0000: /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript

67: unorm8_bgra.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib

68: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

69: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

70: SAVCMPlugIn (203 Reg=English Loc=0x0000: /Library/Contextual Menu Items/SAVCMPlugIn.plugin/Contents/MacOS/SAVCMPlugIn

71: cl_kernels: cl_kernels

72: HPDriverCore (1.10.1.186 Reg=en Loc=0x0000: /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/HPDriverCore

73: Japanese Encodings (2.7 Reg=English Loc=0x0000: /System/Library/TextEncodings/Japanese Encodings.bundle/Contents/MacOS/Japanese Encodings

74: libGPUSupport.dylib: /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib

75: cl_kernels: cl_kernels

76: afp (6.0 Reg=English Loc=0x0000: /System/Library/Filesystems/NetFSPlugins/afp.bundle/Contents/MacOS/afp

77: cl_kernels: cl_kernels

78: KerberosHelper (1.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper

79: libgermantok.dylib: /usr/lib/libgermantok.dylib

80: AppleShareClientCore (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleShareClientCore.framework/Versions/A/App leShareClientCore

81: WebContentAnalysis: /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is

82: AppleScriptObjC (28 Reg=English Loc=0x0000: /System/Library/Frameworks/AppleScriptObjC.framework/Versions/A/AppleScriptObjC

83: AppleScript (368 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript

84: SmartPrint (5.1.0.12 Reg=en Loc=0x0000: /Library/Printers/hp/PDEs/PDE.plugin/Contents/PlugIns/SmartPrint.plugin/Content s/MacOS/SmartPrint

85: cl_kernels: cl_kernels

86: JapaneseProofing (14.4.9.150325 Reg= English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing

87: LatentSemanticMapping (2.11.6 Reg=English Loc=0x0000: /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping

88: cl_kernels: cl_kernels

89: Unicode Encodings (2.7 Reg=English Loc=0x0000: /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings

90: cl_kernels: cl_kernels

91: unorm8_rgba.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib

92: cl_kernels: cl_kernels

93: cl_kernels: cl_kernels

94: libodfde.dylib: /usr/lib/libodfde.dylib

95: LoginUICore (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore

96: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib

97: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib

98: DataDetectors: /System/Library/PrivateFrameworks/DataDetectors.framework/DataDetectors

99: IDS (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS

100: IMFoundation (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n

101: Marco (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco

102: IDSFoundation (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion

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305: libtidy.A.dylib: /usr/lib/libtidy.A.dylib

306: DesktopServicesPriv (1.9.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

307: libsystem_trace.dylib: /usr/lib/system/libsystem_trace.dylib

308: ColorSync (4.9.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

309: EFILogin (2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin

310: libMatch.1.dylib: /usr/lib/libMatch.1.dylib

311: AGL (AGL-3.3.0 Reg=English Loc=0x0000: /System/Library/Frameworks/AGL.framework/Versions/A/AGL

312: libPng.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

313: FaceCore (3.1.6 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

314: libCGXType.A.dylib: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib

315: libGIF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

316: ProtocolBuffer (225.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer

317: SecurityHI (55006 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

318: CFOpenDirectory (187 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

319: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

320: ProtectedCloudStorage (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage

321: GenerationalStorage (209.11 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

322: libsystem_kernel.dylib: /usr/lib/system/libsystem_kernel.dylib

323: libsystem_networkextension.dylib: /usr/lib/system/libsystem_networkextension.dylib

324: vecLib (vecLib 3.10 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

325: CommonPanels (96 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

326: libCGInterfaces.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Libraries/libCGInterfaces.dylib

327: CoreData (526.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

328: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib

329: libcldcpuengine.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib

330: libLinearAlgebra.dylib (vecLib 3.10 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib

331: CoreFoundation (1152 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

332: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib

333: OpenGL (11.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

334: libsystem_coreservices.dylib: /usr/lib/system/libsystem_coreservices.dylib

335: liblzma.5.dylib: /usr/lib/liblzma.5.dylib

336: libsystem_asl.dylib: /usr/lib/system/libsystem_asl.dylib

337: libsystem_m.dylib: /usr/lib/system/libsystem_m.dylib

338: libc++abi.dylib: /usr/lib/libc++abi.dylib

339: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib

340: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib

341: CoreDaemon (1.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon

342: CoreMediaIO (4749 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

343: libcups.2.dylib: /usr/lib/libcups.2.dylib

344: Print (265 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

345: Symbolication (56045 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

346: AppleVA (5.0.31 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

347: libcompiler_rt.dylib: /usr/lib/system/libcompiler_rt.dylib

348: MediaAccessibility (61 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility

349: CoreServices (62 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

350: loginsupport (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport

351: GeoServices (982.4.10 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices

352: libLAPACK.dylib (vecLib 3.10 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

353: CoreSymbolication (57020 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

354: libutil.dylib: /usr/lib/libutil.dylib

355: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

356: CoreServicesInternal (221.2.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

357: libsandbox.1.dylib: /usr/lib/libsandbox.1.dylib

358: libCVMSPluginSupport.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

359: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib

360: Foundation (1152.14 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

361: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib

362: SecurityFoundation (55126 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

363: libarchive.2.dylib: /usr/lib/libarchive.2.dylib

364: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

365: libGreekConverter.dylib: /System/Library/CoreServices/Encodings/libGreekConverter.dylib

366: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

367: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

368: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

369: libLatin5Converter.dylib: /System/Library/CoreServices/Encodings/libLatin5Converter.dylib

370: libLatinSuppConverter.dylib: /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib

371: libSymbolConverter.dylib: /System/Library/CoreServices/Encodings/libSymbolConverter.dylib

372: libThaiConverter.dylib: /System/Library/CoreServices/Encodings/libThaiConverter.dylib





Operating System Information

Operating System: Mac OS X 10.10.2 (Build 14C1514)

CPU: Intel Core Duo, Number: 8, Speed: 2000 MHz

gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB

gestaltSystemVersion err = 0, result = 0x1092

Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440





Microsoft Application Information:

Error Reporting UUID: CCE0D6E6-49A1-4008-AC4E-4DEA1A280DC6

Time from launch: 281 hours, 11 minutes, 4 seconds

Total errors on this client: 24

Apr 28, 2015 11:05 PM in response to Brad Cook

Create a new Identity in Outlook. Add the problem account. Does it connect, If yes the Identity is corrupt. You can move your data to the new identity.


How to move your data to a new Identity

http://www.officeformachelp.com/2012/05/how-to-move-your-data-to-a-new-identity/


Fair disclosure: OfficeforMacHelp is my site. I may receive some form of compensation, financial or otherwise, from my recommendation or link.


You might want to try the new Outlookv15 Preview.

http://products.office.com/en-US/mac/mac-preview

Microsoft Outlook crashes when receiving email

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