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iphone 3g disabled.when software update connection error 14

iphone 3G disabled.when software update connection error 14.

iPhone 3G, iOS 6.1.6

Posted on Apr 28, 2015 11:20 AM

Reply
1 reply

Apr 30, 2015 8:40 AM in response to prajishanil

Hello there, prajishanil.


It sounds like your iPhone has been disabled. The following Knowledge Base Article offers good information in regards to resolving that particular issue:


Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you have tried those steps in your troubleshooting already, this article provides steps to resolve Error 14.


Get help with iOS update and restore errors - Apple Support


Check your USB connections

Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, try different equipment:

If you still see the error message, check for hardware issues.


Thanks for being a part of Apple Support Communities.


Kind Regards,

Pedro.

iphone 3g disabled.when software update connection error 14

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