my iphone 5 wont turn on i have tried updating and restoring and wont allow
just cant switch on my iphone and I tried to update it and restore it but wont let me
iPhone 5, iOS 8
User profile for user:
norm123
User level:
Community Specialist
Hello janahh,
Sorry to hear that you cannot get your iPhone powered on to update or restore but lets see if we can get it to power on. Take a look at the articles below to walk you through on what to do if you are having issues with power and charging your iPhone as well what to do if it still continues to not power on.
If you can’t charge your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203030
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
https://support.apple.com/en-us/HT201412
Regards,
-Norm G.