Ipad and remote "desktop" app
Hello all-- here is my situation. I bought my 86 year old, doesn't drive anymore, mother in Florida an Ipad Air. I set it up, arranged the screen just like mine, added her gmail, got her an Apple ID, got her set up on Messages, and Facetime. So, you would think that's great, and it is, BUT, she messes up getting her email all the time, and ends up on some screen that I cannot help her out of long distance from New York. She uses Messages her catch all app sending messages to me but addressing my brother, because she confuses email and messages and it took her a while to realize that only the person who's name is on the message is seeing it, she thinks she is sending it out to all of us. She is also very hard of hearing so it makes for a stressful telephone call. I give her mad props for doing any of this at all, but she desperately wants to send and receive her email, and know what to do if she messes up the app she is using. She previously used a Kindle Fire so she is family with touch screen.
So, my question is this, is there any such app or way for me to access her Ipad from here in NY using an app of some sort, like you would a desktop? Just so I can get her out of any situation she gets herself into?
Any tips, advice anything? Any and all advice would be appreciated!
Thank you!
iPad Air, iOS 5.1
