Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't log into the app store

For some reason, my iPhone 5C won't log into the App Store. I am currently running 8.3. I scroll to the bottom of the App Store to sign in, type my information in, then click sign in. The App store will go back to how it was; unchanged. It still says Sign In at the bottom. How do I fix this?

Posted on Apr 28, 2015 5:18 PM

Reply
5 replies

May 10, 2015 2:49 PM in response to Goose253501

Thanks for your guys's time. Fortunately, I have fixed the problem. I discovered that it was indeed a software problem. To fix it, I backed up my phone, reset it, then restored it to how it was. This immediately fix the problem. I am now able to log in to anything I need, update apps, and purchase through the iTunes Store while keeping what I originaly had. 🙂

I can't log into the app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.