You have run out of application memory

Question

You have run out of application memory

Problem description:

Running Premiere and Firefox and calendar only and keep getting the error your system has run out of application memory. I had chrome and uninstalled it for firefox and have had my Activity Monitor open and there are no spikes that I can see. I’ve done a OSX reinstall and it’s still happening. Any help please! I haven’t been able to do any work today!

EtreCheck version: 2.2 (132)

Report generated 4/29/15, 12:43 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)

iMac - model: iMac15,1

1 4 GHz Intel Core i7 CPU: 4-core

24 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

BANK 0/DIMM1

8 GB DDR3 1600 MHz ok

BANK 1/DIMM1

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac

Video Information: ℹ️

AMD Radeon R9 M290X - VRAM: 2048 MB

iMac 5120 x 2880

S24B150 1920 x 1080

System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:3:41

Disk Information: ℹ️

APPLE SSD SD0128F disk1 : (121.33 GB)

EFI (disk1s1) <not mounted> : 210 MB

Boot OS X (disk1s3) <not mounted> : 134 MB

Macintosh HD (disk2) / : 1.11 TB (422.64 GB free)

Core Storage: disk1s2 120.99 GB Online

Core Storage: disk0s2 999.35 GB Online

APPLE HDD ST1000DM003 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk2) / : 1.11 TB (422.64 GB free)

Core Storage: disk1s2 120.99 GB Online

Core Storage: disk0s2 999.35 GB Online

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

LGE Nexus 5

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Configuration files: ℹ️

/etc/sysctl.conf - Exists

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]

/System/Library/Extensions

[not loaded] com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Click for support]

Problem System Launch Agents: ℹ️

[loaded] com.paragon.NTFS.notify.plist [Click for support]

Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist

Launch Agents: ℹ️

[running] CM215fprinthelper.plist [Click for support]

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.wacom.wacomtablet.plist [Click for support]

Launch Daemons: ℹ️

[running] com.adobe.adobeupdatedaemon.plist [Click for support]

[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[failed] com.apple.spirecorder.plist

[running] com.edb.launchd.postgresql-8.4.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

User Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[not loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.digitalrebellion.CrashAnalyzerLogWatcher.plist [Click for support]

[loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist [Click for support]

[loaded] com.redgiantsoftware.updater.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

User Login Items: ℹ️

Google Drive Application (/Applications/Google Drive.app)

Dropbox Application (/Applications/Dropbox.app)

Spotify Application Hidden (/Applications/Spotify.app)

Internet Plug-ins: ℹ️

AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 15.007.20033 - SDK 10.8 [Click for support]

AdobePDFViewer: Version: 15.007.20033 - SDK 10.8 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

Audio Plug-ins: ℹ️

DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Paragon NTFS for Mac ® OS X [Click for support]

Perian [Click for support]

WacomTablet [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

9% firefox

7% Adobe CEF Helper

4% WindowServer

2% fontd

2% Creative Cloud

Top Processes by Memory: ℹ️

2.21 GB Adobe Premiere Pro CC 2014

1.14 GB kernel_task

811 MB firefox

393 MB Finder

369 MB Spotify Helper(2)

Virtual Memory Information: ℹ️

15.00 GB Free RAM

9.24 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

Apr 29, 2015, 12:38:57 PM Self test - passed

Apr 28, 2015, 02:05:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CC 2014_2015-04-28-140539_[redacted].crash

Apr 28, 2015, 09:13:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Creative Cloud_2015-04-28-091349_[redacted].crash

iMac with Retina 5K display, OS X Yosemite (10.10.3), Details below

Posted on Apr 28, 2015 7:58 PM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Apr 28, 2015 10:39 PM in response to rosefromsydney

There is excessive swapping of data between physical memory (that is, the memory chips on the logic board) and virtual memory (one or more files on the startup volume.) That activity is relatively slow and causes the whole system to be less responsive. It can happen for two reasons:

A long-running process with a memory leak (a kind of bug)

Not enough memory for your usage pattern

Please note that if the cause is a memory leak, installing more memory will not help. That's likely if you already have more than 4 GB of memory. Tracking down a memory leak can be difficult, and it may come down to a process of elimination.

These instructions are for OS X 10.9 and later. Some details may be slightly different for earlier versions of OS X.

When you notice the swap activity, open the Activity Monitor application and select All Processes from the View menu, if it's not already selected. Select the Memory tab. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select

View ▹ Columns ▹ Real Memory

from the menu bar.

If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.

The processes named "Safari Web Content" render web pages for Safari. They use a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider them prime suspects.

Another process often implicated in memory leaks is "inkjet4" or "inkjet8," which is a component of the HP printing software. If it's present, force-quit the process in Activity Monitor to solve the problem temporarily. Empty the print queues in the Printers & Scanners preference pane (which has a slightly different name in each recent version of OS X.) If you don't use an HP printer, reset the printing system. Otherwise, if the problem is recurrent, update the software (which may not help) or contact HP support.

"Wired" memory should be a small part of the total. That memory is not swapped, but it makes less physical memory available which may then result in swapping. If you have a lot of wired memory, that's usually an indication of a memory leak in a third-party program that modifies the operating system at a low level. Ask for guidance in that case.

If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.

The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:

sudo leaks -nocontext -nostacks process | grep total

where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details.

Reply

Answer 2

Mar 12, 2016 7:49 AM in response to Linc Davis

I am having this issue anytime I try and Render or Export a project in Premier Pro CC. I'm not great into the really technical stuff, any idea what could be causing this?

I use a 13' MacBook Air (2013), 500gb

Thanks, I know it's a longshot but I am desperate.

Ps: should I take it to the genius bar?

Reply

Answer 3

Eric Root

Level 10

684,039 points

Mar 12, 2016 9:23 AM in response to LurkingLion

Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.

Etrecheck – System Information

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